LDAP Users missed files folder in home folder; but show on web interface (nextcloud 13.0.4)

[nathchan]

Nextcloud user has files below username; the ldap user missed that files folder

Steps to reproduce

1. add LDAP
2. login with LDAP user
3. Open Nextcloud Manual.pdf

Expected behaviour

Tell us what should happen
-- open the file

Actual behaviour

Tell us what happens instead
Unexpected server response with red background banner

Server configuration

https://github.com/ONLYOFFICE/docker-onlyoffice-owncloud
Operating system:

Web server:

Database:
Postgres 9.6

PHP version:
7
Nextcloud version: (see Nextcloud admin page)
13.0.4

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from:
https://github.com/ONLYOFFICE/docker-onlyoffice-owncloud

Signing status:

Signing status

Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

List of activated apps:

App list

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder

Nextcloud configuration:

Config report

If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

or 

Insert your config.php content here. 
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption: yes/no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP configuration (delete this part if not used)

LDAP config

With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration

Browser:

Operating system:

Logs

Web server error log

Web server error log

Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Nextcloud log

Insert your Nextcloud log here

Browser log

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...

[blizzz]

Sorry, I cannot reproduce this behaviour. Are you sure you installed Nextcloud actually? You reference something owncloudy.

[nathchan]

when create new nextcloud with the first admin > add LDAP > try to login using LDAP user > see the list of files of default template; but can't open the files. check the user home folder on the drive, there is home folder of the user; but there are no files Thank you. Best regards, Chan Nath, Project Manager / Consultant M: (+855) 16 49 99 49 / 092 555 349 E: [email protected] Skype: channath

…

On Wed, Sep 12, 2018 at 11:56 PM, blizzz ***@***.***> wrote: Sorry, I cannot reproduce this behaviour. Are you sure you installed Nextcloud actually? You reference something owncloudy. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#10895 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AJizXDI4qzDmG4H9kGqYqYXxlArv-Ujjks5uaTzIgaJpZM4WPEo2> .

[MorrisJobke]

As this seems to be a setup issue and we cannot reproduce it I would like to ask you to raise your question about how to do a working LDAP setup in the forums: https://help.nextcloud.com

If you wish support with setup issues from Nextcloud GmbH we offer this as part of the Nextcloud subscription. Learn more about this at https://nextcloud.com/enterprise/P..