Merge pull request #466 from newrelic/slo-no-incidents-msg

fix: display message when alerting service level has no incidents
newrelic · Nov 15, 2024 · e852165 · e852165
2 parents 294360b + 41768ba
commit e852165
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diff --git a/src/components/signal-detail-sidebar/incidents.js b/src/components/signal-detail-sidebar/incidents.js
@@ -102,6 +102,14 @@ const Incidents = ({ type, data, timeWindow }) => {
       </HeadingText>
       <div className="alert-incidents">
         {bannerMessage && <SectionMessage description={bannerMessage} />}
+        {data?.type === 'SERVICE_LEVEL' &&
+        data?.alertSeverity !== 'NOT_ALERTING' &&
+        !incidentsList?.length ? (
+          <SectionMessage
+            type={SectionMessage.TYPE.WARNING}
+            description={UI_CONTENT.SIGNAL.DETAILS.ALERTING_SL_NO_INCIDENT}
+          />
+        ) : null}
         {incidentsList.reduce(
           (
             acc,

diff --git a/src/constants/ui-content.js b/src/constants/ui-content.js
@@ -137,6 +137,8 @@ export const UI_CONTENT = {
       NO_RECENT_INCIDENTS: 'No open incidents to display.',
       LATEST_RECENT_INCIDENT:
         'No open incidents. Showing the most recent incident.',
+      ALERTING_SL_NO_INCIDENT:
+        "This Service Level is in an unhealthy state, however we can't find any correlated incidents. It is likely that the Service Level is out of compliance - to investigate further, please open the entity view (linked above).",
     },
     TOOLTIP: {
       WORKLOAD_UNKNOWN: 'The status of this workload is unknown',