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Show note based on a request's tags #6912

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RichardTaylor opened this issue Mar 29, 2022 · 5 comments · Fixed by #7246
Closed

Show note based on a request's tags #6912

RichardTaylor opened this issue Mar 29, 2022 · 5 comments · Fixed by #7246
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enhancement Adds new functionality f:admin x:uk

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@RichardTaylor
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On WhatDoTheyKnow we have considered:

i/ Urging people to obtain information on covid from official sources such as who.int and gov.uk on requests mentioning covid.
ii/ Offering advice to those considering, or affected by, suicide on requests mentioning suicide.

See also :

#34

and specifically

#34 (comment)

@garethrees garethrees added x:uk enhancement Adds new functionality f:admin labels Mar 29, 2022
@garethrees
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Also related to #387 – likely that we could build a shared underlying mechanism here.

@garethrees garethrees changed the title Show message on threads based on keyword or tag Show note based on a request's tags Apr 6, 2022
@FOIMonkey
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+1 From the search console data, over the last 16 months, 14,400 people have clicked through to view one particular request after searching various terms relating to how to hang themselves/suicide by hanging.

@RichardTaylor
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Another example of a generic note which could be based on a request tag could be:

By the time this request was sent this body had ceased to exist. Click on the body name above to view our page for the body, there may be more details and links to successor bodies.
If you do make a new request to a successor body you can link from this request to the new one via an annotation.

request_to_defunct_body

If we handled key dates relating to a body (#6929) this tag/note could be added automatically.

@garethrees
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I'm thinking the best place for these to be useful in the majority of contexts is within the correspondence column, before correspondence starts. It feels about the right level of prominence here.

  • Putting them in the request header feels too much; for most incidental notes it would take too much space before you understand what you're looking at.
  • Putting them below the correspondence would mean that really important uses of this would be no better than an annotation tacked on the end.
  • Putting them in the sidebar wouldn't leave enough space for longer form text.

I think we'd omit them from being collapsible to avoid complexity and to make sure they feel distinct from the correspondence.

Any thoughts?

Doc

@RichardTaylor
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Totally happy with the location proposed and idea of highlighting the note in some way.

@gbp gbp self-assigned this Aug 2, 2022
gbp added a commit that referenced this issue Aug 26, 2022
gbp added a commit that referenced this issue Aug 30, 2022
gbp added a commit that referenced this issue Sep 1, 2022
@gbp gbp closed this as completed in 40341a8 Sep 2, 2022
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enhancement Adds new functionality f:admin x:uk
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4 participants