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[BUG] mvGateway #48

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jtillia opened this issue Oct 30, 2019 · 2 comments
Open

[BUG] mvGateway #48

jtillia opened this issue Oct 30, 2019 · 2 comments
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bug Something isn't working help wanted Extra attention is needed

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@jtillia
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jtillia commented Oct 30, 2019

Describe the bug
we cannot save our work to D3 database item. It shows saved in the editor but is not on the server.
This works sometimes and other times not. It seems that once an item is not being saved, I cannot make it any time in the future.

To Reproduce
Change a line of code and Ctrl-S

Versions of applicable software
Detail on the versions of any and all pieces of software that are part of your environment, such as:

  • Win 10
  • D3 Windows/10.3
  • MVBasic 2.0.1

Additional context
I don't know how to monitor errors, which must be coming from the Rest service through the gateway.

I deleted the remote system item and tried to save my code. Somehow I once was able to get
image
But that was the only time I have had a message show up.

I have checked the "services on my laptop and started/restarted the MvGateway service." Since this works some of the time, so this does not seem to be a permissions on the service thing.

There are no messages in D3 errors file. There are no item-locks in D3 on these items.

we can see and list the files and items in the file. I can pull up the code to edit it.

I have not found any pattern to when it work and when it does not. Or what I am done. It happens 50% of the time I am saving items (ish).

@itsxallwater itsxallwater added the bug Something isn't working label Oct 31, 2019
@dthiot
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dthiot commented Oct 31, 2019 via email

@itsxallwater itsxallwater added the help wanted Extra attention is needed label Aug 11, 2020
@dthiot
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dthiot commented Jan 19, 2021

We discussed this issue today. Sorry that we haven't addressed this in so long. I think that the problem is possibly related to the MVSP connection timing out. Could you try hitting F1 and Connect to MultiValue REST FS again?

Have you looked at the Accuterm connector?

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