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[Bug] Crash: RemoteServiceException Couldn't expand RemoteViews for StatusBarNotification #5318

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colintheshots opened this issue Sep 13, 2019 · 4 comments
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🐞 bug Crashes, Something isn't working, .. E2 Estimation Point: easy, half a day to 2 days Feature:Notifications P3 Some future sprint

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@colintheshots
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colintheshots commented Sep 13, 2019

Steps to reproduce

The exact steps are unknown, but it appears to only happen with the search widget on Android 5.x devices, mostly from Huawei.

https://sentry.prod.mozaws.net/operations/firefox-nightly/issues/6241350/

Expected behavior

The search widget should not crash.

Actual behavior

The search widget crashes.

Device information

  • Android device: Huawei Android 5, Lollipop
  • Fenix version: 1.4.0-1.4.1 release

┆Issue is synchronized with this Jira Task

@colintheshots colintheshots added the 🐞 bug Crashes, Something isn't working, .. label Sep 13, 2019
@colintheshots colintheshots added P3 Some future sprint E5 Estimation Point: about 5 days labels Sep 13, 2019
@colintheshots
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It almost seems like Huawei and other Chinese manufacturers don't support the full set of views in RemoteViews in their old smartphones.

@boek
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boek commented Aug 31, 2020

@mcarare
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mcarare commented Sep 15, 2020

I investigated this and it seems like the problem was solved in mozilla-mobile/android-components#7514. That also correlates with the app versions that we see in sentry. The fix was integrated in 78 beta, and we do not have any reports for versions >= 78 beta.
@liuche IMO this can be closed, and reopened only if we see reports for versions after 78 beta.

@mcarare mcarare self-assigned this Sep 15, 2020
@liuche liuche closed this as completed Sep 15, 2020
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liuche commented Sep 15, 2020

Thanks for the investigation! Looking at the sentry jeff posted, it does seem to have dropped off, and neither report has a lot of issues, so I agree this is okay to close.

@codrut-topliceanu codrut-topliceanu added E2 Estimation Point: easy, half a day to 2 days and removed E5 Estimation Point: about 5 days labels Sep 24, 2020
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