-
Notifications
You must be signed in to change notification settings - Fork 900
Reporting An Issue
If you think your problem is related to [motionEye] rather than to motionEyeOS, please consider the motionEye Issue Tracker.
If you think your problem is related to [motion] rather than to motionEye(OS), please consider the Motion Project Issue Tracker. See Report Motion Issue before actually reporting the issue.
If you're not sure about the nature of your problem or you think the community might help, please consider writing on the motionEye Google Group.
First of all, search through the list of issues; someone else might have already reported your issue. If you found it, feel free to contribute to the issue with comments.
If your issue hasn't been reported yet, report it yourself.
If you're using motionEye on a Linux distro rather than motionEyeOS, please switch over to motionEye's issue tracker.
Please clearly specify what OS version you are running and on what board. It is also important to know what types of cameras you have attached to your motionEyeOS system.
In the Expert Settings section of the settings panel you will find a few log files that can be downloaded and saved locally to your computer. These log files can help identifying the cause of your issue. You can attach these files to the body of the issue (or to a comment).
Don't be afraid to attach some screenshots, if you think your problem can be more easily explained visually. Images can be attached directly to the issue on github.
Never attach configuration files (the ones found in /data/etc) before removing sensitive data from them (e.g. passwords, public IP addresses, etc).