Why am I seeing `80070005 Access is denied` in my logs? #4285

charlesroper · 2024-03-19T13:49:06Z

charlesroper
Mar 19, 2024

Running various commands - e.g. winget upgrade, winget source update - fail and I am seeing 80070005 Access is denied in my logs.

I tried updating to v1.8.532-preview but that hasn't helped.

Running these commands in an elevated terminal using my local admin account looks like it works fine, but the problem then persists in my non-elevated user account.

I can't elevate my main user account; I can only elevate to a local admin account.

Example using non-admin

> winget source update --verbose-logs
Updating all sources...
Updating source: msstore...
Done
Updating source: winget...
Cancelled

2024-03-19 13:29:54.734 [CORE] WinGet, version [1.8.532-preview], activity [{A6CBC944-2107-467C-AE9A-71BD6387FE7E}]
2024-03-19 13:29:54.735 [CORE] OS: Windows.Desktop v10.0.22631.3155
2024-03-19 13:29:54.735 [CORE] Command line Args: "C:\Users\c.roper\AppData\Local\Microsoft\WindowsApps\winget.exe" source update --verbose-logs
2024-03-19 13:29:54.735 [CORE] Package: Microsoft.DesktopAppInstaller v1.23.532.0
2024-03-19 13:29:54.735 [CORE] IsCOMCall:0; Caller: winget-cli
2024-03-19 13:29:54.744 [CLI ] WinGet invoked with arguments: 'source' 'update' '--verbose-logs'
2024-03-19 13:29:54.744 [CLI ] Found subcommand: source
2024-03-19 13:29:54.744 [CLI ] Found subcommand: update
2024-03-19 13:29:54.744 [CLI ] Leaf command to execute: root:source:update
2024-03-19 13:29:54.744 [CLI ] Executing command: update
2024-03-19 13:29:54.750 [REPO] Additional sources GP is not enabled.
2024-03-19 13:29:54.750 [CORE] Setting action: Get, Type: Secure, Name: user_sources
2024-03-19 13:29:54.750 [CORE] Setting action: Get, Type: Secure, Name: admin_settings
2024-03-19 13:29:54.750 [CORE] Admin settings was not found
2024-03-19 13:29:54.751 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 02 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:29:54.751 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 04 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:29:54.757 [CORE] Setting action: Get, Type: Standard, Name: sources_metadata
2024-03-19 13:29:54.758 [YAML] Detected UTF-8
2024-03-19 13:29:54.758 [REPO] GetCurrentSourceRefs: Source named 'microsoft.builtin.desktop.frameworks' from origin Default is hidden and is dropped.
2024-03-19 13:29:54.773 [REPO] Additional sources GP is not enabled.
2024-03-19 13:29:54.773 [CORE] Setting action: Get, Type: Secure, Name: user_sources
2024-03-19 13:29:54.773 [CORE] Setting action: Get, Type: Secure, Name: admin_settings
2024-03-19 13:29:54.773 [CORE] Admin settings was not found
2024-03-19 13:29:54.773 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 02 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:29:54.773 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 04 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:29:54.773 [CORE] Setting action: Get, Type: Standard, Name: sources_metadata
2024-03-19 13:29:54.773 [YAML] Detected UTF-8
2024-03-19 13:29:54.774 [REPO] Named source requested, found: msstore
2024-03-19 13:29:54.774 [REPO] Additional sources GP is not enabled.
2024-03-19 13:29:54.774 [CORE] Setting action: Get, Type: Secure, Name: user_sources
2024-03-19 13:29:54.774 [CORE] Setting action: Get, Type: Secure, Name: admin_settings
2024-03-19 13:29:54.774 [CORE] Admin settings was not found
2024-03-19 13:29:54.774 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 02 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:29:54.774 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 04 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:29:54.774 [CORE] Setting action: Get, Type: Standard, Name: sources_metadata
2024-03-19 13:29:54.775 [YAML] Detected UTF-8
2024-03-19 13:29:54.775 [REPO] Named source to be updated, found: msstore
2024-03-19 13:29:54.775 [CORE] Setting action: Set, Type: Standard, Name: sources_metadata
2024-03-19 13:29:54.879 [REPO] Additional sources GP is not enabled.
2024-03-19 13:29:54.879 [CORE] Setting action: Get, Type: Secure, Name: user_sources
2024-03-19 13:29:54.879 [CORE] Setting action: Get, Type: Secure, Name: admin_settings
2024-03-19 13:29:54.879 [CORE] Admin settings was not found
2024-03-19 13:29:54.879 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 02 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:29:54.879 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 04 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:29:54.879 [CORE] Setting action: Get, Type: Standard, Name: sources_metadata
2024-03-19 13:29:54.879 [YAML] Detected UTF-8
2024-03-19 13:29:54.880 [REPO] Named source requested, found: winget
2024-03-19 13:29:54.880 [REPO] Additional sources GP is not enabled.
2024-03-19 13:29:54.880 [CORE] Setting action: Get, Type: Secure, Name: user_sources
2024-03-19 13:29:54.880 [CORE] Setting action: Get, Type: Secure, Name: admin_settings
2024-03-19 13:29:54.880 [CORE] Admin settings was not found
2024-03-19 13:29:54.880 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 02 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:29:54.880 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 04 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:29:54.880 [CORE] Setting action: Get, Type: Standard, Name: sources_metadata
2024-03-19 13:29:54.880 [YAML] Detected UTF-8
2024-03-19 13:29:54.881 [REPO] Named source to be updated, found: winget
2024-03-19 13:29:54.893 [CORE] Examining extension: PFN = Microsoft.Winget.Source_8wekyb3d8bbwe, ID = IndexDB
2024-03-19 13:29:54.893 [CORE] Found matching extension.
2024-03-19 13:29:54.897 [CORE] Retrieving headers from url: https://cdn.winget.microsoft.com/cache/source.msix
2024-03-19 13:29:55.484 [REPO] Header indicates version is: 2024.319.1332.666
2024-03-19 13:29:55.484 [REPO] Remote source data (2024.319.1332.666) was newer than existing (2024.319.923.775), updating
2024-03-19 13:29:55.486 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerCommonCore\Runtime.cpp(331)\WindowsPackageManager.dll!00007FFE830F3985: (caller: 00007FFE830F55E4) Exception(1) tid(941c) 80070005 Access is denied.


2024-03-19 13:29:55.486 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\RepositorySource.cpp(95)\WindowsPackageManager.dll!00007FFE833F8FDF: (caller: 00007FFE832A1CDC) LogHr(1) tid(941c) 80070005 Access is denied.

    Msg:[C:\__w\1\s\external\pkg\src\AppInstallerCommonCore\Runtime.cpp(331)\WindowsPackageManager.dll!00007FFE830F3985: (caller: 00007FFE830F55E4) Exception(1) tid(941c) 80070005 Access is denied.

] 

2024-03-19 13:29:55.486 [REPO] Source add/update failed, waiting 3956 milliseconds and retrying: winget
2024-03-19 13:29:59.463 [CORE] Examining extension: PFN = Microsoft.Winget.Source_8wekyb3d8bbwe, ID = IndexDB
2024-03-19 13:29:59.463 [CORE] Found matching extension.
2024-03-19 13:29:59.466 [CORE] Retrieving headers from url: https://cdn.winget.microsoft.com/cache/source.msix
2024-03-19 13:29:59.601 [REPO] Header indicates version is: 2024.319.1332.666
2024-03-19 13:29:59.601 [REPO] Remote source data (2024.319.1332.666) was newer than existing (2024.319.923.775), updating
2024-03-19 13:29:59.602 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerCommonCore\Runtime.cpp(331)\WindowsPackageManager.dll!00007FFE830F3985: (caller: 00007FFE830F55E4) Exception(2) tid(941c) 80070005 Access is denied.


2024-03-19 13:29:59.603 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\RepositorySource.cpp(839)\WindowsPackageManager.dll!00007FFE833F85EE: (caller: 00007FFE831BE025) LogHr(2) tid(941c) 80070005 Access is denied.

    Msg:[C:\__w\1\s\external\pkg\src\AppInstallerCommonCore\Runtime.cpp(331)\WindowsPackageManager.dll!00007FFE830F3985: (caller: 00007FFE830F55E4) Exception(2) tid(941c) 80070005 Access is denied.

] 

2024-03-19 13:29:59.603 [REPO] Failed to update source: winget
2024-03-19 13:29:59.704 [CLI ] Leaf command succeeded: root:source:update

Example using local admin account

> gsudo winget source update --verbose-logs
Updating all sources...
Updating source: msstore...
Done
Updating source: winget...

Done

2024-03-19 13:44:16.377 [CORE] WinGet, version [1.8.532-preview], activity [{15B94355-EE6A-4628-9C1A-65150003DBAC}]
2024-03-19 13:44:16.378 [CORE] OS: Windows.Desktop v10.0.22631.3155
2024-03-19 13:44:16.378 [CORE] Command line Args: "C:\Users\c.roper\AppData\Local\Microsoft\WindowsApps\winget.exe" source update --verbose-logs
2024-03-19 13:44:16.378 [CORE] Package: Microsoft.DesktopAppInstaller v1.23.532.0
2024-03-19 13:44:16.378 [CORE] IsCOMCall:0; Caller: winget-cli
2024-03-19 13:44:16.388 [CLI ] WinGet invoked with arguments: 'source' 'update' '--verbose-logs'
2024-03-19 13:44:16.389 [CLI ] Found subcommand: source
2024-03-19 13:44:16.389 [CLI ] Found subcommand: update
2024-03-19 13:44:16.389 [CLI ] Leaf command to execute: root:source:update
2024-03-19 13:44:16.389 [CLI ] Executing command: update
2024-03-19 13:44:16.391 [REPO] Additional sources GP is not enabled.
2024-03-19 13:44:16.392 [CORE] Setting action: Get, Type: Secure, Name: user_sources
2024-03-19 13:44:16.392 [CORE] Setting action: Get, Type: Secure, Name: admin_settings
2024-03-19 13:44:16.392 [CORE] Admin settings was not found
2024-03-19 13:44:16.393 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 02 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:44:16.393 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 04 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:44:16.398 [CORE] Setting action: Get, Type: Standard, Name: sources_metadata
2024-03-19 13:44:16.398 [YAML] Detected UTF-8
2024-03-19 13:44:16.398 [REPO] GetCurrentSourceRefs: Source named 'microsoft.builtin.desktop.frameworks' from origin Default is hidden and is dropped.
2024-03-19 13:44:16.412 [REPO] Additional sources GP is not enabled.
2024-03-19 13:44:16.412 [CORE] Setting action: Get, Type: Secure, Name: user_sources
2024-03-19 13:44:16.413 [CORE] Setting action: Get, Type: Secure, Name: admin_settings
2024-03-19 13:44:16.413 [CORE] Admin settings was not found
2024-03-19 13:44:16.413 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 02 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:44:16.413 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 04 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:44:16.413 [CORE] Setting action: Get, Type: Standard, Name: sources_metadata
2024-03-19 13:44:16.413 [YAML] Detected UTF-8
2024-03-19 13:44:16.413 [REPO] Named source requested, found: msstore
2024-03-19 13:44:16.414 [REPO] Additional sources GP is not enabled.
2024-03-19 13:44:16.414 [CORE] Setting action: Get, Type: Secure, Name: user_sources
2024-03-19 13:44:16.414 [CORE] Setting action: Get, Type: Secure, Name: admin_settings
2024-03-19 13:44:16.414 [CORE] Admin settings was not found
2024-03-19 13:44:16.414 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 02 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:44:16.414 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 04 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:44:16.414 [CORE] Setting action: Get, Type: Standard, Name: sources_metadata
2024-03-19 13:44:16.414 [YAML] Detected UTF-8
2024-03-19 13:44:16.414 [REPO] Named source to be updated, found: msstore
2024-03-19 13:44:16.414 [CORE] Setting action: Set, Type: Standard, Name: sources_metadata
2024-03-19 13:44:16.526 [REPO] Additional sources GP is not enabled.
2024-03-19 13:44:16.526 [CORE] Setting action: Get, Type: Secure, Name: user_sources
2024-03-19 13:44:16.526 [CORE] Setting action: Get, Type: Secure, Name: admin_settings
2024-03-19 13:44:16.526 [CORE] Admin settings was not found
2024-03-19 13:44:16.526 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 02 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:44:16.526 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 04 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:44:16.526 [CORE] Setting action: Get, Type: Standard, Name: sources_metadata
2024-03-19 13:44:16.527 [YAML] Detected UTF-8
2024-03-19 13:44:16.527 [REPO] Named source requested, found: winget
2024-03-19 13:44:16.527 [REPO] Additional sources GP is not enabled.
2024-03-19 13:44:16.527 [CORE] Setting action: Get, Type: Secure, Name: user_sources
2024-03-19 13:44:16.527 [CORE] Setting action: Get, Type: Secure, Name: admin_settings
2024-03-19 13:44:16.527 [CORE] Admin settings was not found
2024-03-19 13:44:16.528 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 02 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:44:16.528 [CORE] Adding chain to pinning configuration [Microsoft Store Source]:
DigiCert Global Root G3 : PublicKey
  Microsoft Azure ECC TLS Issuing CA 04 : Subject | Issuer
    sfdataservice.microsoft.com : Subject | Issuer
2024-03-19 13:44:16.528 [CORE] Setting action: Get, Type: Standard, Name: sources_metadata
2024-03-19 13:44:16.528 [YAML] Detected UTF-8
2024-03-19 13:44:16.528 [REPO] Named source to be updated, found: winget
2024-03-19 13:44:16.539 [CORE] Examining extension: PFN = Microsoft.Winget.Source_8wekyb3d8bbwe, ID = IndexDB
2024-03-19 13:44:16.539 [CORE] Found matching extension.
2024-03-19 13:44:16.543 [CORE] Retrieving headers from url: https://cdn.winget.microsoft.com/cache/source.msix
2024-03-19 13:44:17.118 [REPO] Header indicates version is: 2024.319.1332.666
2024-03-19 13:44:17.119 [REPO] Remote source data (2024.319.1332.666) was newer than existing (2024.319.923.775), updating
2024-03-19 13:44:17.123 [CORE] Downloading to path: C:\Users\C5418~1.ROP\AppData\Local\Temp\WinGet\Microsoft.Winget.Source_8wekyb3d8bbwe.msix
2024-03-19 13:44:17.123 [CORE] Started applying motw to C:\Users\C5418~1.ROP\AppData\Local\Temp\WinGet\Microsoft.Winget.Source_8wekyb3d8bbwe.msix with zone: 3
2024-03-19 13:44:17.126 [CORE] Finished applying motw
2024-03-19 13:44:17.126 [CORE] WinINet downloading from url: https://cdn.winget.microsoft.com/cache/source.msix
2024-03-19 13:44:17.665 [CORE] Download request status success.
2024-03-19 13:44:17.665 [CORE] Download size: 5371538
2024-03-19 13:44:28.281 [CORE] Download completed.
2024-03-19 13:44:28.451 [CORE] Started trust validation of msix at: C:\Users\C5418~1.ROP\AppData\Local\Temp\WinGet\Microsoft.Winget.Source_8wekyb3d8bbwe.msix
2024-03-19 13:44:28.509 [CORE] Result for certificate chain validation of Microsoft origin: 0
2024-03-19 13:44:28.559 [CORE] Result for trust info validation of the msix: 0
2024-03-19 13:44:28.559 [CORE] Starting AddPackage operation #0: file:///C:/Users/C5418~1.ROP/AppData/Local/Temp/WinGet/Microsoft.Winget.Source_8wekyb3d8bbwe.msix SkipSmartScreen: 1
2024-03-19 13:44:28.561 [CORE] Begin waiting for operation #0
2024-03-19 13:44:28.561 [CORE] Begin blocking for operation #0
2024-03-19 13:44:28.721 [CORE] Successfully completed #0
2024-03-19 13:44:28.730 [CORE] Setting action: Set, Type: Standard, Name: sources_metadata
2024-03-19 13:44:28.731 [CLI ] Leaf command succeeded: root:source:update

Answered by charlesroper

Mar 20, 2024

I found a solution.

This comment pointed me in the right direction: #3001 (comment)

For reasons unknown, permissions on my C:\Users\c.roper\AppData\Local\Temp\WinGet directory had got messed up.

Deleting the directory fixed the problem.

View full answer

charlesroper · 2024-03-19T21:58:47Z

charlesroper
Mar 19, 2024
Author

To add to this, if I try and upgrade a package, e.g. Microsoft.VisualStudioCode, the update fails with and unknown error and a log with several 80070005 Access is denied and 800700B7 Cannot create a file when that file already exists errors:

> winget upgrade  Microsoft.VisualStudioCode
Failed in attempting to update the source: winget
Found Microsoft Visual Studio Code [Microsoft.VisualStudioCode] Version 1.87.2
This application is licensed to you by its owner.
Microsoft is not responsible for, nor does it grant any licenses to, third-party packages.
An unexpected error occurred while executing the command:
0x80070005 : unknown error

2024-03-19 21:53:24.764 [CORE] WinGet, version [1.8.532-preview], activity [{F293895D-24C3-4635-B1C6-6D350502D3B1}]
2024-03-19 21:53:24.765 [CORE] OS: Windows.Desktop v10.0.22631.3155
2024-03-19 21:53:24.765 [CORE] Command line Args: "C:\Users\c.roper\AppData\Local\Microsoft\WindowsApps\winget.exe" upgrade Microsoft.VisualStudioCode
2024-03-19 21:53:24.765 [CORE] Package: Microsoft.DesktopAppInstaller v1.23.532.0
2024-03-19 21:53:24.765 [CORE] IsCOMCall:0; Caller: winget-cli
2024-03-19 21:53:24.774 [CLI ] WinGet invoked with arguments: 'upgrade' 'Microsoft.VisualStudioCode'
2024-03-19 21:53:24.778 [CLI ] Found subcommand: upgrade
2024-03-19 21:53:24.778 [CLI ] Leaf command to execute: root:upgrade
2024-03-19 21:53:24.779 [CLI ] Executing command: upgrade
2024-03-19 21:53:24.786 [REPO] Default source requested, multiple sources available, adding all to source references.
2024-03-19 21:53:24.786 [REPO] Adding to source references msstore
2024-03-19 21:53:24.786 [REPO] Adding to source references winget
2024-03-19 21:53:24.786 [CLI ] Created authentication arguments. Mode: silentPreferred, Account: 
2024-03-19 21:53:24.799 [CORE] Examining extension: PFN = Microsoft.Winget.Source_8wekyb3d8bbwe, ID = IndexDB
2024-03-19 21:53:24.799 [CORE] Found matching extension.
2024-03-19 21:53:24.803 [REPO] Source `winget` after auto update time [5 mins]; it has been at least 573 mins
2024-03-19 21:53:24.808 [CORE] Examining extension: PFN = Microsoft.Winget.Source_8wekyb3d8bbwe, ID = IndexDB
2024-03-19 21:53:24.808 [CORE] Found matching extension.
2024-03-19 21:53:25.808 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerCommonCore\Runtime.cpp(331)\WindowsPackageManager.dll!00007FF875B23985: (caller: 00007FF875B255E4) Exception(1) tid(8a0) 80070005 Access is denied.


2024-03-19 21:53:25.808 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\RepositorySource.cpp(95)\WindowsPackageManager.dll!00007FF875E28FDF: (caller: 00007FF875CD066E) LogHr(1) tid(8a0) 80070005 Access is denied.

    Msg:[C:\__w\1\s\external\pkg\src\AppInstallerCommonCore\Runtime.cpp(331)\WindowsPackageManager.dll!00007FF875B23985: (caller: 00007FF875B255E4) Exception(1) tid(8a0) 80070005 Access is denied.

] 

2024-03-19 21:53:25.808 [REPO] Source add/update failed, waiting 2450 milliseconds and retrying: winget
2024-03-19 21:53:28.265 [CORE] Examining extension: PFN = Microsoft.Winget.Source_8wekyb3d8bbwe, ID = IndexDB
2024-03-19 21:53:28.266 [CORE] Found matching extension.
2024-03-19 21:53:28.512 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerCommonCore\Runtime.cpp(331)\WindowsPackageManager.dll!00007FF875B23985: (caller: 00007FF875B255E4) Exception(2) tid(8a0) 80070005 Access is denied.


2024-03-19 21:53:28.512 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\RepositorySource.cpp(703)\WindowsPackageManager.dll!00007FF875E27F5C: (caller: 00007FF875B7F117) LogHr(2) tid(8a0) 80070005 Access is denied.

    Msg:[C:\__w\1\s\external\pkg\src\AppInstallerCommonCore\Runtime.cpp(331)\WindowsPackageManager.dll!00007FF875B23985: (caller: 00007FF875B255E4) Exception(2) tid(8a0) 80070005 Access is denied.

] 

2024-03-19 21:53:28.512 [REPO] Failed to update source: winget
2024-03-19 21:53:28.512 [REPO] Multiple sources available, creating aggregated source.
2024-03-19 21:53:28.512 [REPO] Adding to aggregated source: msstore
2024-03-19 21:53:28.513 [REPO] Sending http GET request to: https://storeedgefd.dsx.mp.microsoft.com/v9.0/information
2024-03-19 21:53:29.738 [REPO] Response status: 200
2024-03-19 21:53:29.738 [REPO] Authentication node not found. Assuming authentication type none.
2024-03-19 21:53:29.738 [REPO] Sending http GET request to: https://storeedgefd.dsx.mp.microsoft.com/v9.0/information
2024-03-19 21:53:29.878 [REPO] Response status: 200
2024-03-19 21:53:29.878 [REPO] Authentication node not found. Assuming authentication type none.
2024-03-19 21:53:29.878 [REPO] Adding to aggregated source: winget
2024-03-19 21:53:29.884 [CORE] Examining extension: PFN = Microsoft.Winget.Source_8wekyb3d8bbwe, ID = IndexDB
2024-03-19 21:53:29.885 [CORE] Found matching extension.
2024-03-19 21:53:29.917 [REPO] Opening database for ImmutableRead at 'C:\Program Files\WindowsApps\Microsoft.Winget.Source_2024.319.923.775_neutral__8wekyb3d8bbwe\Public\index.db'
2024-03-19 21:53:29.919 [REPO] Opened SQLite Index with version [1.7], last write [2024-03-19 08:23:33.000]
2024-03-19 21:53:30.062 [REPO] Creating new SQLite Index with version [Latest] at ':memory:'
2024-03-19 21:53:30.066 [REPO] Reading MSI UpgradeCodes
2024-03-19 21:53:30.118 [REPO] Reading MSI UpgradeCodes
2024-03-19 21:53:30.183 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(3) tid(8a0) 800700B7 Cannot create a file when that file already exists.


2024-03-19 21:53:30.187 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(4) tid(8a0) 800700B7 Cannot create a file when that file already exists.


2024-03-19 21:53:30.192 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(5) tid(8a0) 800700B7 Cannot create a file when that file already exists.


2024-03-19 21:53:30.193 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(6) tid(8a0) 800700B7 Cannot create a file when that file already exists.


2024-03-19 21:53:30.253 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(7) tid(8a0) 800700B7 Cannot create a file when that file already exists.


2024-03-19 21:53:30.286 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(8) tid(8a0) 800700B7 Cannot create a file when that file already exists.


2024-03-19 21:53:30.321 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(9) tid(8a0) 800700B7 Cannot create a file when that file already exists.


2024-03-19 21:53:30.323 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(10) tid(8a0) 800700B7 Cannot create a file when that file already exists.


2024-03-19 21:53:30.325 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(11) tid(8a0) 800700B7 Cannot create a file when that file already exists.


2024-03-19 21:53:30.327 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(12) tid(8a0) 800700B7 Cannot create a file when that file already exists.


2024-03-19 21:53:30.390 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(13) tid(8a0) 800700B7 Cannot create a file when that file already exists.


2024-03-19 21:53:30.462 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(14) tid(8a0) 800700B7 Cannot create a file when that file already exists.


2024-03-19 21:53:30.706 [REPO] Opening database for ReadWrite at 'C:\Users\c.roper\AppData\Local\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\StoreEdgeFD\installed.db'
2024-03-19 21:53:30.708 [REPO] Opened SQLite Index with version [1.7], last write [2024-03-18 23:56:04.000]
2024-03-19 21:53:30.711 [REPO] Sending http POST request to: https://storeedgefd.dsx.mp.microsoft.com/v9.0/manifestSearch
2024-03-19 21:53:31.157 [REPO] Response status: 200
2024-03-19 21:53:31.163 [REPO] Opening database for ReadWrite at 'C:\Users\c.roper\AppData\Local\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\Microsoft.Winget.Source_8wekyb3d8bbwe\installed.db'
2024-03-19 21:53:31.164 [REPO] Opened SQLite Index with version [1.7], last write [2024-03-18 23:56:04.000]
2024-03-19 21:53:31.307 [REPO] Finding installed package from available package using system reference search: Query:[none] Include:NormalizedNameAndPublisher='microsoftvisualstudiocode'+'microsoft'[Exact] Include:NormalizedNameAndPublisher='visualstudiocode'+'microsoft'[Exact]
2024-03-19 21:53:31.325 [CLI ] Found one app. App id: Microsoft.VisualStudioCode App name: Microsoft Visual Studio Code
2024-03-19 21:53:31.333 [REPO] Attempting to open pinning database: C:\Users\c.roper\AppData\Local\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\pinning.db
2024-03-19 21:53:31.333 [REPO] ... opening existing pinning database
2024-03-19 21:53:31.333 [REPO] Opening database for Read at 'C:\Users\c.roper\AppData\Local\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\pinning.db'
2024-03-19 21:53:31.334 [REPO] Opened Pinning Index with version [1.0], last write [2024-01-30 02:30:59.000]
2024-03-19 21:53:31.336 [REPO] Downloading manifest
2024-03-19 21:53:31.336 [CORE] WinINet downloading from url: https://cdn.winget.microsoft.com/cache/manifests/m/Microsoft/VisualStudioCode/1.87.2/bfa0
2024-03-19 21:53:31.343 [CORE] Download hash: e0268076ee074cc55a4e48eaade3cb4351197279b860472489309dbb67654edc
2024-03-19 21:53:31.343 [CORE] Download completed.
2024-03-19 21:53:31.344 [CLI ] Manifest fields: Name [Microsoft Visual Studio Code], Version [1.87.2]
2024-03-19 21:53:31.346 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerCommonCore\Runtime.cpp(331)\WindowsPackageManager.dll!00007FF875B23985: (caller: 00007FF875B255E4) Exception(15) tid(8a0) 80070005 Access is denied.


2024-03-19 21:53:31.347 [CLI ] Caught wil::ResultException: C:\__w\1\s\external\pkg\src\AppInstallerCommonCore\Runtime.cpp(331)\WindowsPackageManager.dll!00007FF875B23985: (caller: 00007FF875B255E4) Exception(15) tid(8a0) 80070005 Access is denied.

If I try and upgrade elevated, winget says "No installed package found matching input criteria."

> gsudo winget upgrade Microsoft.VisualStudioCode
No installed package found matching input criteria.

2024-03-19 22:04:32.816 [CORE] WinGet, version [1.8.532-preview], activity [{8CD9D02B-65EF-4219-B618-0615B63DFD99}]
2024-03-19 22:04:32.817 [CORE] OS: Windows.Desktop v10.0.22631.3155
2024-03-19 22:04:32.817 [CORE] Command line Args: "C:\Users\c.roper\AppData\Local\Microsoft\WindowsApps\winget.exe" upgrade Microsoft.VisualStudioCode
2024-03-19 22:04:32.817 [CORE] Package: Microsoft.DesktopAppInstaller v1.23.532.0
2024-03-19 22:04:32.817 [CORE] IsCOMCall:0; Caller: winget-cli
2024-03-19 22:04:32.827 [CLI ] WinGet invoked with arguments: 'upgrade' 'Microsoft.VisualStudioCode'
2024-03-19 22:04:32.827 [CLI ] Found subcommand: upgrade
2024-03-19 22:04:32.827 [CLI ] Leaf command to execute: root:upgrade
2024-03-19 22:04:32.833 [CLI ] Executing command: upgrade
2024-03-19 22:04:32.840 [REPO] Default source requested, multiple sources available, adding all to source references.
2024-03-19 22:04:32.840 [REPO] Adding to source references msstore
2024-03-19 22:04:32.840 [REPO] Adding to source references winget
2024-03-19 22:04:32.841 [CLI ] Created authentication arguments. Mode: silentPreferred, Account: 
2024-03-19 22:04:32.853 [CORE] Examining extension: PFN = Microsoft.Winget.Source_8wekyb3d8bbwe, ID = IndexDB
2024-03-19 22:04:32.853 [CORE] Found matching extension.
2024-03-19 22:04:32.856 [REPO] Multiple sources available, creating aggregated source.
2024-03-19 22:04:32.856 [REPO] Adding to aggregated source: msstore
2024-03-19 22:04:32.857 [REPO] Sending http GET request to: https://storeedgefd.dsx.mp.microsoft.com/v9.0/information
2024-03-19 22:04:33.605 [REPO] Response status: 200
2024-03-19 22:04:33.605 [REPO] Authentication node not found. Assuming authentication type none.
2024-03-19 22:04:33.606 [REPO] Sending http GET request to: https://storeedgefd.dsx.mp.microsoft.com/v9.0/information
2024-03-19 22:04:33.723 [REPO] Response status: 200
2024-03-19 22:04:33.723 [REPO] Authentication node not found. Assuming authentication type none.
2024-03-19 22:04:33.723 [REPO] Adding to aggregated source: winget
2024-03-19 22:04:33.729 [CORE] Examining extension: PFN = Microsoft.Winget.Source_8wekyb3d8bbwe, ID = IndexDB
2024-03-19 22:04:33.729 [CORE] Found matching extension.
2024-03-19 22:04:33.771 [REPO] Opening database for ImmutableRead at 'C:\Program Files\WindowsApps\Microsoft.Winget.Source_2024.319.923.775_neutral__8wekyb3d8bbwe\Public\index.db'
2024-03-19 22:04:33.772 [REPO] Opened SQLite Index with version [1.7], last write [2024-03-19 08:23:33.000]
2024-03-19 22:04:33.993 [REPO] Creating new SQLite Index with version [Latest] at ':memory:'
2024-03-19 22:04:33.997 [REPO] Reading MSI UpgradeCodes
2024-03-19 22:04:34.047 [REPO] Reading MSI UpgradeCodes
2024-03-19 22:04:34.060 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(1) tid(7dfc) 800700B7 Cannot create a file when that file already exists.


2024-03-19 22:04:34.065 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(2) tid(7dfc) 800700B7 Cannot create a file when that file already exists.


2024-03-19 22:04:34.070 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(3) tid(7dfc) 800700B7 Cannot create a file when that file already exists.


2024-03-19 22:04:34.075 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(4) tid(7dfc) 800700B7 Cannot create a file when that file already exists.


2024-03-19 22:04:34.080 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(5) tid(7dfc) 800700B7 Cannot create a file when that file already exists.


2024-03-19 22:04:34.085 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(6) tid(7dfc) 800700B7 Cannot create a file when that file already exists.


2024-03-19 22:04:34.108 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerRepositoryCore\Microsoft\Schema\1_0\Interface_1_0.cpp(197)\WindowsPackageManager.dll!00007FF875D1450D: (caller: 00007FF875D1AD19) Exception(7) tid(7dfc) 800700B7 Cannot create a file when that file already exists.


2024-03-19 22:04:34.360 [REPO] Opening database for ReadWrite at 'C:\Users\charles-local-admin\AppData\Local\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\StoreEdgeFD\installed.db'
2024-03-19 22:04:34.361 [REPO] Opened SQLite Index with version [1.7], last write [2024-03-19 00:46:08.000]
2024-03-19 22:04:34.364 [REPO] Sending http POST request to: https://storeedgefd.dsx.mp.microsoft.com/v9.0/manifestSearch
2024-03-19 22:04:34.548 [REPO] Response status: 200
2024-03-19 22:04:34.554 [REPO] Opening database for ReadWrite at 'C:\Users\charles-local-admin\AppData\Local\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\Microsoft.Winget.Source_8wekyb3d8bbwe\installed.db'
2024-03-19 22:04:34.555 [REPO] Opened SQLite Index with version [1.7], last write [2024-03-19 12:03:18.000]
2024-03-19 22:04:34.649 [REPO] Finding installed package from available package using system reference search: Query:[none] Include:NormalizedNameAndPublisher='microsoftvisualstudiocode'+'microsoft'[Exact] Include:NormalizedNameAndPublisher='visualstudiocode'+'microsoft'[Exact]
2024-03-19 22:04:34.650 [CLI ] No app found matching input criteria
2024-03-19 22:04:34.657 [CLI ] Terminating context: 0x8a150014 at C:\__w\1\s\external\pkg\src\AppInstallerCLICore\Workflows\WorkflowBase.cpp:3c8

1 reply

charlesroper Mar 20, 2024
Author

Is there anything I can do to "reset" or otherwise reinstall winget to restore it to working condition. I can't find any way to fix these issues that have occurred. Packages I previously installed fine - like VS Code above - now won't update. It seems my winget is completely broken.

charlesroper · 2024-03-20T22:00:44Z

charlesroper
Mar 20, 2024
Author

I found a solution.

This comment pointed me in the right direction: #3001 (comment)

For reasons unknown, permissions on my C:\Users\c.roper\AppData\Local\Temp\WinGet directory had got messed up.

Deleting the directory fixed the problem.

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Why am I seeing `80070005 Access is denied` in my logs? #4285

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Why am I seeing 80070005 Access is denied in my logs? #4285

charlesroper Mar 19, 2024

Example using non-admin

Example using local admin account

Replies: 2 comments · 1 reply

charlesroper Mar 19, 2024 Author

charlesroper Mar 20, 2024 Author

charlesroper Mar 20, 2024 Author

Why am I seeing `80070005 Access is denied` in my logs? #4285

charlesroper
Mar 19, 2024

Replies: 2 comments 1 reply

charlesroper
Mar 19, 2024
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charlesroper Mar 20, 2024
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Mar 20, 2024
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