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WSL2: VHD file vanished after Windows 11 restart #12126

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don4get opened this issue Oct 4, 2024 · 7 comments
Open
1 of 2 tasks

WSL2: VHD file vanished after Windows 11 restart #12126

don4get opened this issue Oct 4, 2024 · 7 comments

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@don4get
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don4get commented Oct 4, 2024

Windows Version

10.0.22631.4169

WSL Version

2.3.24.0

Are you using WSL 1 or WSL 2?

  • WSL 2
  • WSL 1

Kernel Version

5.15.153.1-2

Distro Version

ubuntu 24.04

Other Software

Docker desktop is installed as well with WSL support.

Repro Steps

Start WSL in cmd: wsl

Expected Behavior

My default Ubuntu distribution should start.

Actual Behavior

Failed to attach disk 'C:\Program Files\WSL\system.vhd' to WSL2
Error code: Wsl/Service/CreateInstance/CreateVm/MountVhd/HCS/ERROR_FILE_NOT_FOUND

It happened after a Windows restart 1 hour ago. I don't see any updates from Windows Update in the log for today.

Could someone tell if I can recover my VMs from this event, or even how to freshly restart a new Ubuntu VM? For now, even if I try wsl install <distroName>, I get the same error vhd file not found.

Diagnostic Logs

No response

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github-actions bot commented Oct 4, 2024

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The script will output the path of the log file once done.

If this is a networking issue, please use collect-networking-logs.ps1, following the instructions here

Once completed please upload the output files to this Github issue.

Click here for more info on logging
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@don4get
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don4get commented Oct 4, 2024

For now I got a VHD file copy from a colleague, and it works again.

@mickeygousset
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Same thing happened to me. I'm dead in the water now.

@Xuroth
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Xuroth commented Oct 4, 2024

This just happened for me too, and I had SSH keys that are non-recoverable setup inside my WSL instance (as well as the code from my work, which I now cannot access). Thankfully, most of the code (minus some recent work) is hosted on a remote gitlab server, but now I have to go through the rigamarole to re-provision a key so I can read/write from the repositories. But I now cannot access our remote production servers for emergency maintenance because the SSH keys were setup inside WSL and not saved anywhere else (due to security practices)

This seriously has impacted my work, and I'll probably have to buy a second computer and setup Linux on bare metal as I'm not confident I can trust WSL/Windows for work after this.

EDIT: After conferring with my work's sysadmin, I'll probably continue to use WSL but will store keys encrypted on a USB drive and offsite in an encrypted store. They really do not like having copies of sensitive/critical information laying around, but due to this issue we'll have to adapt our business policies.

2nd EDIT: I was able to re-gain access to my existing data by following downgrading, as referenced here. I immediately backed up my keys and data onto my windows disk, and will be creating the encrypted backups referenced in my prior edit.

@PRavaga
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PRavaga commented Oct 4, 2024

Thanks @Xuroth downgrading solved it for me too

@muma378
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muma378 commented Oct 10, 2024

Downgrading to 2.1.4 works for me

@dperez83
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Having the same problem after updating to 2.3.24. Downgraded to 2.2.4 and it works.

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