No internet connection under WSL2, but works fine under WSL1

[0xBeshoy]

Windows Version

Microsoft Windows [Version 10.0.19045.3208]

WSL Version

1.2.5.0

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

5.15.90.1

Distro Version

Ubuntu

Other Software

No response

Repro Steps

Installed multiple versions of Ubuntu (18, 20, 22) from different sources (Windows store, wsl cli, downloaded directly from windows wsl docs page)

Expected Behavior

Working internet connection under both versions of the distro installations, but it only works while using WSL1 but no way to make it work again under WSL2

Actual Behavior

I was only using WSL2 for all my Linux usage, and suddenly out of nowhere, WSL2 stopped connecting to the internet. I used every possible solution out there to make it work again:

• Tried changing the nameserver in /etc/resolvr.config setting: it didn't work
• Tried locking the automatic generation of the wsl.config file: it didn't work
• Removed the entire distro and reinstalled it again: it didn't work
• Removed the entire distro, uninstalled WSL, disabled (WSL, Hyper-V, Virtual Machine Platform) from Windows Features, and re-enabled everything again, and then installed a fresh distro from the Microsoft Store: it didn't work
• Done the exact same steps as above, but installed the distro from WSL CLI: it didn't work

I've defaulted for the moment to WSL1, until I can fix this. Otherwise I guess I'll do a fresh Windows installation.

Diagnostic Logs

I ran the collect-wsl-logs.ps1 script and when asked to reproduce the issue I ran ping bing.com on the WSL machine that doesn't connect to the internet. I uploaded the log files as is without touching them.
https://github.com/0xBeshoy/wsl/blob/main/WslLogs-2023-08-09_15-58-30.zip

[theunwisewolf]

I am also having the same issue.
Interesting thing is that Docker Desktop (whatever custom distro it uses) works fine with wsl2. But the Ubuntu distro has no internet on wsl2 (wsl1 is fine)

[ghost]

Do you know if this occurred as a result of a specific windows update?

/logs

[microsoft-github-policy-service]

Hello! Could you please provide more logs to help us better diagnose your issue?

To collect WSL logs, download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The scipt will output the path of the log file once done.

Once completed please upload the output files to this Github issue.

Click here for more info on logging

Thank you!

[0xBeshoy]

@pmartincic which files from the logs generated should I upload to the issue, it generated a lot of files, and I'm concerned about personal info being leaked. Thanks for your help and time :)
Edit:
Regarding the Windows update, I don't think so, actually, I got an update after this happened and thought this update might fix the problem, but it didn't.

[ghost]

Well, we would like all the logs? It'll contain arguments passed to wsl.exe, for example. More specifically the etl? If you desire, you may parse most of that file using WPA or tracefmt. If you choose not to share, that is your choice? But that also means we can't do much.

You can also email it to our PM: [email protected] if you prefer that route.

[0xBeshoy]

@pmartincic I've updated the issue with the logs needed, thanks for your time and patience ✌

[thes01]

Hello, similar thing happened to me recently. Internet connection in WSL2 stopped working when the laptop is connected to my mobile hotspot. When connected to a router, everything works ok. WSL1 works for both mobile hotspot and router.

[0xBeshoy]

Hello, similar thing happened to me recently. Internet connection in WSL2 stopped working when the laptop is connected to my mobile hotspot. When connected to a router, everything works ok. WSL1 works for both mobile hotspot and router.

@thes01 did you find a way to fix it?

[microsoft-github-policy-service]

This issue has been automatically closed since it has not had any author activity for the past 7 days. If you're still experiencing this issue please re-open it.

Thank you!

[0xBeshoy]

Why close the issue? I'm still waiting for @pmartincic reply

[ghost]

That's an error on our part, reopening

[0xBeshoy]

That's an error on our part, reopening

Thank you, appreciate your patience and time ✌️

[str0mback]

Disable "Windows Hypervisor Platform" - solved it for me.
This is what features I have enabled:

[0xBeshoy]

Disable "Windows Hypervisor Platform" - solved it for me.
This is what features I have enabled:

Tried this solution today, didn't work for me. Thanks anyway ✌️

[str0mback]

Disable "Windows Hypervisor Platform" - solved it for me.
This is what features I have enabled:

Tried this solution today, didn't work for me. Thanks anyway ✌️

How did you install WSL?
Also, make sure you've got these disabled (I'm only using Hyper-V for Guarded Host, not for any actual VM's):

[spufidoo]

I've been suffering with this as well. I've read the issue with interest, tried out a few things, but to no avail.
I'd really like this to be solved.
Is there anything I could try?

[CutupAngel]

Here is the solution.
#4150 (comment)