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FancyZones Editor crashing when RTSS running with OSD enabled #455

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cakekindel opened this issue Sep 28, 2019 · 3 comments
Closed

FancyZones Editor crashing when RTSS running with OSD enabled #455

cakekindel opened this issue Sep 28, 2019 · 3 comments
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FancyZones-Editor Issue revolving the FancyZone Editor Issue-Bug Something isn't working Product-FancyZones Refers to the FancyZones PowerToy

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@cakekindel
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cakekindel commented Sep 28, 2019

Environment

Windows build number: Version 10.0.18362.356
PowerToys version: 0.11.0
PowerToy module for which you are reporting the bug (if applicable): FancyZones

Steps to reproduce

  • Have RivaTuner Statistics Server installed and running with On-Screen Display turned on (any
    "application detection level" > none)

Expected behavior

the FancyZones layout selection window should open along with the layout preview

Actual behavior

FancyZones does not open, the process crashes and produces a Windows event log similar to this:

Faulting application name: FancyZonesEditor.exe, version: 0.11.0.0, time stamp: xxxx
Faulting module name: d3d9.dll, version: 10.0.18362.329, time stamp: xxxx
Exception code: 0xc0000005
Fault offset: 0x00000000000ac416
Faulting process id: xxxx
Faulting application start time: xxxx
Faulting application path: C:\Program Files\PowerToys\modules\FancyZonesEditor.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d9.dll
Report Id: xxxx

Occasionally the white overlay will flash very quickly but no windows will open

Workaround

In RTSS, add a custom rule to disable the OSD specifically for FancyZones.exe

or

disable the OSD altogether

Note to PowerToys maintainers:

I created this issue with the intent to document the interaction between the 2 applications for people who are experiencing FancyZones crashes. If this is deemed out of scope and closed I take no issue with that.

@cakekindel cakekindel changed the title FancyZones crashing when RTSS running FancyZones crashing when RTSS running with OSD enables Sep 28, 2019
@cakekindel cakekindel changed the title FancyZones crashing when RTSS running with OSD enables FancyZones crashing when RTSS running with OSD enabled Sep 28, 2019
@enricogior enricogior changed the title FancyZones crashing when RTSS running with OSD enabled FancyZones Editor crashing when RTSS running with OSD enabled Sep 30, 2019
@enricogior enricogior added Issue-Bug Something isn't working Product-FancyZones Refers to the FancyZones PowerToy FancyZones-Editor Issue revolving the FancyZone Editor labels Sep 30, 2019
@enricogior
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Hi @cakekindel
thank you for reporting the crash.

@bzoz
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bzoz commented Oct 22, 2019

Sorry, I cannot reproduce. Tried both master and the released PowerToys with RTSS 7.3.2. The editor works fine while the OSD is visible in games.

@bzoz
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bzoz commented Nov 4, 2019

Closing because we cannot reproduce the issue. If it still happens, feel free to reopen the issue.

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Labels
FancyZones-Editor Issue revolving the FancyZone Editor Issue-Bug Something isn't working Product-FancyZones Refers to the FancyZones PowerToy
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