New+ not working on Windows 11 (French Canada version)

[groupe-itc]

Microsoft PowerToys version

0.85.0

Installation method

PowerToys auto-update

Running as admin

None

Area(s) with issue?

New+

Steps to reproduce

Right-clicking on any folder doesn't bring up the New+ menu

✔️ Expected Behavior

New+ menu should be there (as saw in a video about this feature).

❌ Actual Behavior

Contextual menus are the same if New+ feature is turned ON and OFF

Other Software

No response

[jaimecbernardo]

Does it help if you restart Explorer? /needinfo

[GarThor]

Same issue for me.

Windows 10, en-US, used powershell to completely reboot explorer.

Have not tried a full system reboot though. Will try that, once I find a good stopping point.

[jaimecbernardo]

@GarThor , New+ doesn't work on Windows 10. There should be an infobar in Settings on Windows 10 informing of this. It's not appearing to you?

[GarThor]

@GarThor , New+ doesn't work on Windows 10. There should be an infobar in Settings on Windows 10 informing of this. It's not appearing to you?

I see it now.

Is there a plan to get it working for win10?

EDIT: I was able to upgrade one of my computers to win11, and it seems to be working now.

I was a little disappointed that it doesn't seem to do anything for file contents... just file names... So I can't be like.. new+ -> new C++ class.

[gerab]

Doesn't work for me either. Windows 11 Pro 23H2

[pbargiona]

I use Win 11 23H2 (22631.4169) enUS with PT-BR ABNT2 keyboard. Not sure if it has something to do with language support, though...

[klueman]

Windows 11 23H2, not appearing in full context menu.

Restarting the Explorer process does not help. This occurred on both 85.0 and 85.1, and has persisted through many reboots.

[pbargiona]

#35420 is dup

[pbargiona]

@jaimecbernardo Does this issue still need Author feedback after what @klueman said?

Windows 11 23H2, not appearing in full context menu.

Restarting the Explorer process does not help. This occurred on both 85.0 and 85.1, and has persisted through many reboots.

[lnoss]

New+ is not showing in the contextual menu on Windows 11 23H2 on my side either with v0.85.0 and 0.85.1. Unlike PowerRename by example. Restarts and reboots of Explorer already done.

[gerab]

It's now visible through the context menu after upgrading to v0.85.1. It's a separate 'New +' menu, not an extension of a system 'New' menu.

[lnoss]

It's now visible through the context menu after upgrading to v0.85.1. It's a separate 'New +' menu, not an extension of a system 'New' menu.

I personally can't see it. I checked every submenu of the contextual menu after right clicking in an empty directory.

[brunortega]

Still not working for me, even on updated Windows 11 24H2

[pbargiona]

It's now visible through the context menu after upgrading to v0.85.1. It's a separate 'New +' menu, not an extension of a system 'New' menu.

Please see the attached images to #35323

Can you tell us what is your windows language settings? Still trying to pin down if this bug has something to do with it.

[pbargiona]

This is not needing feedback. We're having many threads opened on the issue closed as dup in favor of this one.

Can some mod stop this auto closing?

[stefansjfw]

@pbargiona Can you run Get-AppxPackage -Name *powertoys*newplus* from powershell? What is the output?

[nahid6970]

@pbargiona Can you run Get-AppxPackage -Name *powertoys*newplus* from powershell? What is the output?

i have the same issue its not showing up in centext menu here is the output

 Get-AppxPackage -Name powertoysnewplus*

RunspaceId : eb7e8dd0-d071-4d43-b62a-efaf1141c777
Name : Microsoft.PowerToys.NewPlusContextMenu
Publisher : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
PublisherId : 8wekyb3d8bbwe
Architecture : Neutral
ResourceId :
Version : 0.85.0.0
PackageFamilyName : Microsoft.PowerToys.NewPlusContextMenu_8wekyb3d8bbwe
PackageFullName : Microsoft.PowerToys.NewPlusContextMenu_0.85.0.0_neutral__8wekyb3d8bbwe
InstallLocation : C:\Program
Files\WindowsApps\Microsoft.PowerToys.NewPlusContextMenu_0.85.0.0_neutral__8wekyb3d8bbwe
IsFramework : False
PackageUserInformation : {}
IsResourcePackage : False
IsBundle : False
IsDevelopmentMode : False
NonRemovable : False
Dependencies : {}
IsPartiallyStaged : False
SignatureKind : Developer
Status : Ok

[stefansjfw]

@nahid6970 Can you do the following:

• disable New+ from PowerToys settings
• run Remove-AppxPackage Microsoft.PowerToys.NewPlusContextMenu_0.85.0.0_neutral__8wekyb3d8bbwe
• make sure it's removed - run Get-AppxPackage -Name *powertoys*newplus*
• enable New+ from Powertoys settings
• open task manager and restart Windows Explorer process
• right click several times and see if New+ is there

Thanks In advance

[SirClickALot]

I'm using...

Windows 11 Pro
Version 23H2
Windows 11 Insider Preview 10.0.22635.3420 (ni_release)
Windows Feature Experience Pack 1000.22700.1055.0

After setting it up and adding templates, I see no NEW+ menu entry for me anywhere :-(

[nahid6970]

@stefansjfw

 Remove-AppxPackage Microsoft.PowerToys.NewPlusContextMenu_0.85.0.0_neutral__8wekyb3d8bbwe
 Get-AppxPackage -Name powertoysnewplus*

 nahid on Wednesday at 3:13 PM 0.062s  MEM: 63% (8/13GB)
 {  home } 

there is no output now

[nahid6970]

@stefansjfw ok now if i enable it in powertoys it appeared

[nahid6970]

@stefansjfw i didnt even needed to kill explorer it just worked after running those commands and then enabling it in powertoys thanks a lot brother ❤️

[SirClickALot]

I worked through #35210 (comment) although in my case, I already had v86.0 install so I removed that one.

Still no NEW+ menu time, even after a Windows Explorer restart.

[stefansjfw]

@nahid6970 You're welcome!

@SirClickALot Could you attach /bugreport here ? Thanks

[microsoft-github-policy-service]

Hi there!

We need a bit more information to really debug this issue. Can you add a "Report Bug" zip file here? You right click on our system tray icon and just go to report bug. Then drag the zipfile from your desktop onto the GitHub comment box in this issue. Thanks!

[nahid6970]

@SirClickALot i am also on v0.86 and its working after so long like 1 month ago it worked somehow and then stopped working and now running those commands probably fixed them but still i am thinking it will again not work after i restart the pc i am afraid of restarting my pc

[SirClickALot]

Ah, seems to eb working now after a complete Windows restart!

[stefansjfw]

Sounds good! thanks for checking! I'll look into why the package is sometimes not updated properly! Thanks for all the help and feedback!

[stefansjfw]

@nahid6970 Once you restart your pc eventually, let me know if it still works or not :) It might point out where the issue can be if it's not there after restart

[nahid6970]

@stefansjfw ok restarted and its working ❤️

[brunortega]

@nahid6970 Can you do the following:

• disable New+ from PowerToys settings
• run Remove-AppxPackage Microsoft.PowerToys.NewPlusContextMenu_0.85.0.0_neutral__8wekyb3d8bbwe
• make sure it's removed - run Get-AppxPackage -Name *powertoys*newplus*
• enable New+ from Powertoys settings
• open task manager and restart Windows Explorer process
• right click several times and see if New+ is there

Thanks In advance

Working now after these steps 👍

[pbargiona]

@pbargiona Can you run Get-AppxPackage -Name *powertoys*newplus* from powershell? What is the output?

No output.

• run Remove-AppxPackage Microsoft.PowerToys.NewPlusContextMenu_0.85.0.0_neutral__8wekyb3d8bbwe

Remove-AppxPackage: Deployment failed with HRESULT: 0x80073CF1, Package was not found.

Windows cannot remove Microsoft.PowerToys.NewPlusContextMenu_0.85.0.0_neutral__8wekyb3d8bbwe because the current user does not have that package installed. Use Get-AppxPackage to see the list of packages installed.

NOTE: For additional information, look for [ActivityId] 355a0321-257a-0009-e3f2-30367a25db01 in the Event Log or use the command line Get-AppPackageLog -ActivityID 355a0321-257a-0009-e3f2-30367a25db01

---

I noticed 0.85.0 in the command, but I'm using 0.86.0 now.

Decided to fully uninstall and reinstall powertoys through winget.

Still no output to Get-AppxPackage -Name *powertoys*newplus* and the same fail with Remove-AppxPackage Microsoft.PowerToys.NewPlusContextMenu_0.85.0.0_neutral__8wekyb3d8bbwe

I restarted the PC and the explorer.exe several times.

Still no menu. For some reason, I'm unable to take a Screenshot with the tier1 context menu with Win+shift+s tool

We need a bit more information to really debug this issue. Can you add a "Report Bug" zip file here? You right click on our system tray icon and just go to report bug. Then drag the zipfile from your desktop onto the GitHub comment box in this issue. Thanks!

Sure, here you are.
PowerToysReport_2024-11-06-14-32-06.zip

[stefansjfw]

@pbargiona Can you try enabling Developer mode from OS Settings -> For developers. After that disable/enable NewPlus, run Get-AppxPackage command again and let me know if you get any output? Thanks in advance!

[stefansjfw]

Also, do you have PowerRename, ImageResizer and FileLocksmith in Tier1 ctx menu?

[klueman]

New+ is only present in Win11 Tier 1 menu (i.e. new context menu):

Why? All other powertoys tools that exist in the right context menu also appear in the full context menu. File Renamer, Locksmith, Image Resizer, etc.

Combined with the fact there's no keyboard activation shortcut, this seems to imply the one and only way to use this tool is from the Windows 11, "tier 1" menu? This makes the tool unusable for users that bypass the Tier 1 menu entirely for the far more useful full one.

But regardless, both this and the Windows 11 restriction should have been put somewhere in the documentation and/or release notes. There was no indication this tool was more restricted than the standard Powertoys tools, and there's no reason for a user to assume it would be any different.

[pbargiona]

@pbargiona Can you try enabling Developer mode from OS Settings -> For developers. After that disable/enable NewPlus, run Get-AppxPackage command again and let me know if you get any output? Thanks in advance!

Now do I get an output

RunspaceId : 85aa4159-50b6-450f-b265-9ba99809411d
Name : Microsoft.PowerToys.NewPlusContextMenu
Publisher : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
PublisherId : 8wekyb3d8bbwe
Architecture : Neutral
ResourceId :
Version : 0.86.0.0
PackageFamilyName : Microsoft.PowerToys.NewPlusContextMenu_8wekyb3d8bbwe
PackageFullName : Microsoft.PowerToys.NewPlusContextMenu_0.86.0.0_neutral__8wekyb3d8bbwe
InstallLocation : C:\Program
Files\WindowsApps\Microsoft.PowerToys.NewPlusContextMenu_0.86.0.0_neutral__8wekyb3d8bbwe
IsFramework : False
PackageUserInformation : {}
IsResourcePackage : False
IsBundle : False
IsDevelopmentMode : False
NonRemovable : False
Dependencies : {}
IsPartiallyStaged : False
SignatureKind : Developer
Status : Ok

Also, and more importantly, New+ appears in the Tier 1 context menu now! I disabled Dev Mode and it kept appearing. I'm yet to restart the PC to see if it sticks.

Also, do you have PowerRename, ImageResizer and FileLocksmith in Tier1 ctx menu?

No. Only in Tier 2. Also, I can't get any other program, as Winrar, to show on Tier 1. I kind of hate this in Win 11, just like @klueman

I noticed you do have many programs showing at Tier 1, @stefansjfw. Do I have to Get-AppxPackage context menus for every program I want in Tier1 with Dev Mode on?

Any clue on what might be happening or how could this be linked to language settings in windows, since most (if not all) people reporting this bug had other than enUS languages installed?

---

New+ is only present in Win11 Tier 1 menu (i.e. new context menu):

Is New+ present in Tier1 context menu?

edit: screenshot attached in previous comment shows old-style ctx menu

/needinfo

New+ is only present in Win11 Tier 1 menu (i.e. new context menu):

Why? All other powertoys tools that exist in the right context menu also appear in the full context menu. File Renamer, Locksmith, Image Resizer, etc.

Combined with the fact there's no keyboard activation shortcut, this seems to imply the one and only way to use this tool is from the Windows 11, "tier 1" menu? This makes the tool unusable for users that bypass the Tier 1 menu entirely for the far more useful full one.

But regardless, both this and the Windows 11 restriction should have been put somewhere in the documentation and/or release notes. There was no indication this tool was more restricted than the standard Powertoys tools, and there's no reason for a user to assume it would be any different.

New+ now appears in Tier 2 for me also. Is this unwarranted?

[stefansjfw]

New+ is only present in Win11 Tier 1 menu (i.e. new context menu):

Why? All other powertoys tools that exist in the right context menu also appear in the full context menu. File Renamer, Locksmith, Image Resizer, etc.

Combined with the fact there's no keyboard activation shortcut, this seems to imply the one and only way to use this tool is from the Windows 11, "tier 1" menu? This makes the tool unusable for users that bypass the Tier 1 menu entirely for the far more useful full one.

But regardless, both this and the Windows 11 restriction should have been put somewhere in the documentation and/or release notes. There was no indication this tool was more restricted than the standard Powertoys tools, and there's no reason for a user to assume it would be any different.

Very valid point! The author of New+ is already working on Win10 support #35832 so you can expect it soon. Stay tuned :)

[stefansjfw]

#35210 (comment) @stefansjfw. Do I have to Get-AppxPackage context menus for every program I want in Tier1 with Dev Mode on?

Yes, those packages are basically what bring context menu items for specific tools. So you should have a separate package for New+, PowerRename, ImageResizer, and FileLockmsith.

Any clue on what might be happening or how could this be linked to language settings in windows, since most (if not all) people reporting this bug had other than enUS languages installed?

I'm not sure at the moment how it's linked to OS language. Will keep an eye on this.

New+ now appears in Tier 2 for me also. Is this unwarranted?

No, this is expected.

[shaheenhad]

Windows 11 Enterprise 23H2
Powertoys v0.86.0

I am having the same issue and have tried the steps listed in this thread. It appears the package is failing to install at all. I am getting this error when I opened the logs from "Report a bug":

[2024-11-14 16:27:50.866894] [p-13100] [t-13104] [error] Register C:\Users\userid\AppData\Local\PowerToys\WinUI3Apps\NewPlusPackage.msix package failed.
ErrorCode: -2147024891, ErrorText:

[kautskyjakub]

Windows 11 Enterprise 23H2 Powertoys v0.86.0

I am having the same issue and have tried the steps listed in this thread. It appears the package is failing to install at all. I am getting this error when I opened the logs from "Report a bug":

[2024-11-14 16:27:50.866894] [p-13100] [t-13104] [error] Register C:\Users\userid\AppData\Local\PowerToys\WinUI3Apps\NewPlusPackage.msix package failed. ErrorCode: -2147024891, ErrorText:

Same Issue here, I use PowerToys on company laptop with pretty strict policy settings. But other features like File Locksmith or PowerRename are appearing regardless.
[2024-11-19 10:01:27.077839] [p-16076] [t-15588] [error] Register C:\Program Files\PowerToys\WinUI3Apps\NewPlusPackage.msix package failed. ErrorCode: -2147024891, ErrorText: Access is denied.

[namoran]

@nahid6970 Can you do the following:

• disable New+ from PowerToys settings
• run Remove-AppxPackage Microsoft.PowerToys.NewPlusContextMenu_0.85.0.0_neutral__8wekyb3d8bbwe
• make sure it's removed - run Get-AppxPackage -Name *powertoys*newplus*
• enable New+ from Powertoys settings
• open task manager and restart Windows Explorer process
• right click several times and see if New+ is there

Thanks In advance

Working now after these steps 👍

This worked for me as well.