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screen ruler keeps crashing #32278

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pugmaster2000 opened this issue Apr 5, 2024 · 9 comments
Closed

screen ruler keeps crashing #32278

pugmaster2000 opened this issue Apr 5, 2024 · 9 comments
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Issue-Bug Something isn't working Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Product-Screen Ruler Refers to the Screen Ruler PowerToy

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@pugmaster2000
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Microsoft PowerToys version

0.80.0

Installation method

GitHub

Running as admin

Yes

Area(s) with issue?

Screen ruler

Steps to reproduce

fire the tool, click the measurements and try to measure something on the pdf or word etc.

✔️ Expected Behavior

should measure the pixels

❌ Actual Behavior

when I click on any of the measurement tools mouse icon disappears often times tool crashes afterwards.

Other Software

No response

@pugmaster2000 pugmaster2000 added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Apr 5, 2024
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github-actions bot commented Apr 5, 2024

Hi I'm an AI powered bot that finds similar issues based off the issue title.

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it. Thank you!

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@davidegiacometti davidegiacometti added the Product-Screen Ruler Refers to the Screen Ruler PowerToy label Apr 6, 2024
@jaimecbernardo
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/bugreport

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Apr 9, 2024
@filipstojakovic
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@microsoft-github-policy-service microsoft-github-policy-service bot added the Status-No recent activity no activity in the past 5 days when follow up's are needed label Apr 15, 2024
@ItsTeccs
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Experiencing this issue as well, not sure why it is marked stale.

@microsoft-github-policy-service microsoft-github-policy-service bot removed the Status-No recent activity no activity in the past 5 days when follow up's are needed label Apr 25, 2024
@ItsTeccs
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It is crashing on older versions as well, such as Release v0.80.1. Maybe the root cause is an underlying OS update rather than a powertoys bug?

@filipstojakovic
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Still no news about this.

@pedrocmota
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Any news about it?

@Dephrilibrium
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Facing the same issue. Using the currently lates PowerToys (v0.84.0).
Initially (after boot) it worked for a few measurements. Then I tried to use Ctrl+3 to select the horizontal measurement, but "sysinternals - ZoomIt" catched the shortcut. At that point, the cursor disappeared when selecting one of the measure-tools (horizontal/vertical/frame) and crashed after a few seconds (not responding).

@ItsTeccs
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Anything on this?

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Labels
Issue-Bug Something isn't working Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Product-Screen Ruler Refers to the Screen Ruler PowerToy
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7 participants