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[A11y] [Issue 10] Focus order after "New messages" button is clicked #3136

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compulim opened this issue Apr 30, 2020 · 1 comment
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area-accessibility bug Indicates an unexpected problem or an unintended behavior. external-healthbot

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compulim commented Apr 30, 2020

10 Severity 2 - Focus Management within chat

This is filed to #3136.

Background

At certain point in the conversation, “New messages” button appears. When the button is activated, focus moves to the first focusable element in the chat window instead of the new message.

Investigation notes

Explanations:

  • When the "new message" button is clicked, the button is removed from the DOM tree. Since the focusing element is removed, the focus go back to the transcript
  • On next TAB, it will focus to the next interactive elements on the transcript, which means the first button on the first interactive card

We need to investigate multiple solutions and I believe the solutions are same as the outcome of issue 8 (#3135).

Update 2020-05-11

Please see #3135 for updated investigation.

[Bug]

@compulim compulim added bug Indicates an unexpected problem or an unintended behavior. area-accessibility customer-reported Required for internal Azure reporting. Do not delete. Bot Services Required for internal Azure reporting. Do not delete. Do not change color. customer-replied-to Required for internal reporting. Do not delete. A11yMediumImpact external-healthbot labels Apr 30, 2020
@compulim compulim self-assigned this Apr 30, 2020
@cwhitten cwhitten removed Bot Services Required for internal Azure reporting. Do not delete. Do not change color. customer-replied-to Required for internal reporting. Do not delete. customer-reported Required for internal Azure reporting. Do not delete. labels May 2, 2020
@compulim compulim changed the title [A11y] [Issue 10] Focus Management within chat [A11y] [Issue 10] Focus order after "New messages" button is clicked May 17, 2020
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compulim commented Jun 3, 2020

Fixed in #3150.

@compulim compulim closed this as completed Jun 3, 2020
@compulim compulim added the R10 label Jul 31, 2020
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