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Power on issues
Because a lot of people have had issues with powering on their Philips TV via the app I will try to give a clear overview of the possible solutions and outstanding issues.
So whats actually going on? There are two thing you need to know:
- All Philips TV's are controlled via the Jointspace API
- To power on your TV the app sends a "power on" request to you TV
In some models the TV goes into a deep sleep mode in which we can't reach it via your local network anymore. In this case the "power on" request fails.
If your Philips Smart TV runs on Android, you're in luck.
To prevent your TV from going into deep sleep mode, install the Wakelock Revamp app.
Install the Wakelock app either via adb or by copying the .apk file to a USB drive and opening the .apk file on your TV with a File manager app like this one.
In the Wakelock Revamp app you need to enable the Processor and Screen dimmed wakelocks and set the app to start on boot to keep your TV awake at all times.
If your TV runs on Android and Wakelock doesn't do the trick, try this solution.
Because the built-in Chromecast feature is the most reliable way to turn on your TV the Homey app makes use of this. However, there have been reports from people that this only worked after they reset the Chromecast app and updated it to the latest version again.
To reset the app open the Android settings, navigate to the apps overview, find the "Chromecast Built-in" app and uninstall it. This will not actually uninstall the app but simply revert it to it's initial version.
To update the Chromecast Built-in app to it's latest version open the Play Store and it should show up in the list of apps that you can update.
If your Philips TV does not run on Android there is no known solution for the TV going into deep sleep mode and I don't think we're going to find one. If any new information surfaces I will reopen the issue.