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For Mac OS, Video Downloading Issue #3990

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JohnJCZhou opened this issue Jul 2, 2015 · 6 comments
Closed

For Mac OS, Video Downloading Issue #3990

JohnJCZhou opened this issue Jul 2, 2015 · 6 comments
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@JohnJCZhou
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After selected videos and clicking on download, it will take really long to process, even if the notification bar shows: "Launched video download process successfully." , it is said to take longer than 10 mins.

@aronasorman
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@cpauya can you look into this? I think we should just show a warning right now for Mac users to wait a while for video download to start.

@cpauya
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cpauya commented Jul 4, 2015

Hi @JohnJCZhou - how did you setup ka-lite and can you please specify your: Mac OS version and browser used? I'm assuming you used the OSX installer for this and may I also know what build number?

While waiting for the OSX .dmg download, I did the following for a quick check:

  1. pip install ka-lite inside a virtualenv on my OSX 10.10.3 Yosemite (I have ka-lite 0.14.alpha2)
  2. go to http://192.168.2.101:8008/ on Chrome 43.0.2357.130 browser
  3. download a video - it downloaded right-away after I clicked on the Download button.

I am still downloading the OSX installer and will try that next.

@cpauya
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cpauya commented Jul 4, 2015

@JohnJCZhou I am not sure if the video download finished after the 10 minutes window that you mentioned.

Here's the same issue reported earlier: #3704 - so I will close this as duplicate.

@cpauya cpauya closed this as completed Jul 4, 2015
@cpauya
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cpauya commented Jul 7, 2015

I'm reopening this with the TODO: "Show a warning to wait for the video download to start." assigning it to @amodia.

@djallado
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@JohnJCZhou. Downloading video will not start immediately but you don't have to wait for 10 minutes.

Steps to reproduce:

  1. Log in as admin
  2. Click on Video tab
  3. Click on any video you want to download.

Observe that downloading will not start immediately after clicking Download selected video button.
The download progress bar will appear after 5 seconds:
screen shot 2015-07-22 at 5 46 41 pm

Download will start after 25 seconds after clicking the Download selected video button:
screen shot 2015-07-22 at 5 49 08 pm

@JohnJCZhou. Can you please check this in your end if the issue still exists.

@aronasorman
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Should be fixed now.

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