Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Update runbook.md #208

Open
wants to merge 1 commit into
base: master
Choose a base branch
from

Conversation

artiegold
Copy link

Fix a speling. (yes, I know)
Mention that specifying a dashboard link would be particularly useful in determining the immediate significance of an individual alert.

Fix a speling. (yes, I know)
Mention that specifying a dashboard link would be particularly useful in determining the immediate significance of an individual alert.
@@ -3,7 +3,7 @@
As Rob Ewaschuk [puts it](https://docs.google.com/document/d/199PqyG3UsyXlwieHaqbGiWVa8eMWi8zzAn0YfcApr8Q/edit#):
> Playbooks (or runbooks) are an important part of an alerting system; it's best to have an entry for each alert or family of alerts that catch a symptom, which can further explain what the alert means and how it might be addressed.

It is a recommended practice that you add an annotation of "runbook" to every prometheus alert with a link to a clear description of it's meaning and suggested remediation or mitigation. While some problems will require private and custom solutions, most common problems have common solutions. In practice, you'll want to automate many of the procedures (rather than leaving them in a wiki), but even a self-correcting problem should provide an explanation as to what happened and why to observers.
It is a recommended practice that you add an annotation of "runbook" to every prometheus alert with a link to a clear description of its meaning and suggested remediation or mitigation. While some problems will require private and custom solutions, most common problems have common solutions. In practice, you'll want to automate many of the procedures (rather than leaving them in a wiki), but even a self-correcting problem should provide an explanation as to what happened and why to observers. In addition, it would be useful to include a URL to a dashboard that includes the relevant information; distributed systems being what they are, the more you know. the more you might be able to determ,ine just how significant an individual alert might be.
Copy link
Member

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Now you've introduced another typo. Thanks for the fix though! 😊

Suggested change
It is a recommended practice that you add an annotation of "runbook" to every prometheus alert with a link to a clear description of its meaning and suggested remediation or mitigation. While some problems will require private and custom solutions, most common problems have common solutions. In practice, you'll want to automate many of the procedures (rather than leaving them in a wiki), but even a self-correcting problem should provide an explanation as to what happened and why to observers. In addition, it would be useful to include a URL to a dashboard that includes the relevant information; distributed systems being what they are, the more you know. the more you might be able to determ,ine just how significant an individual alert might be.
It is a recommended practice that you add an annotation of "runbook" to every prometheus alert with a link to a clear description of its meaning and suggested remediation or mitigation. While some problems will require private and custom solutions, most common problems have common solutions. In practice, you'll want to automate many of the procedures (rather than leaving them in a wiki), but even a self-correcting problem should provide an explanation as to what happened and why to observers. In addition, it would be useful to include a URL to a dashboard that includes the relevant information; distributed systems being what they are, the more you know. the more you might be able to determine just how significant an individual alert might be.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

Successfully merging this pull request may close these issues.

2 participants