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Not all messages syncing #858

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guardonduty opened this issue Mar 28, 2018 · 8 comments
Closed

Not all messages syncing #858

guardonduty opened this issue Mar 28, 2018 · 8 comments
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backup related to backup v1.5.10 reported against version 1.5.10

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@guardonduty
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Hello im posting due to the fact that i love the app but im having 1 major issue. None of my replys are saving unless is a photo. Ive reinstalled the app and my phone and still does the same thing.
Android 7.1.1
Samsung note 8 8.5
1.5.10

@jberkel jberkel added the backup related to backup label Mar 29, 2018
@jberkel
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jberkel commented Mar 29, 2018

Do you use Advanced Messaging / Google Hangouts or similar?

See

https://github.com/jberkel/sms-backup-plus/#rich-communication-services

@guardonduty
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guardonduty commented Mar 29, 2018 via email

@guardonduty
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No its the standard come with the phone messages. Not att not hangouts.

@jcrben
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jcrben commented Mar 31, 2018

Can you try the beta? https://github.com/jberkel/sms-backup-plus#beta

This looks like a duplicate of #833

@guardonduty
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Neg.

@jcrben
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jcrben commented Mar 31, 2018

@guardonduty no you haven't, or no you cannot? It would help out if you could test to see if it fixes the issue 😄

@guardonduty
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guardonduty commented Mar 31, 2018 via email

@jcrben
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jcrben commented Apr 17, 2018

This looks like a duplicate of #872

We need someone to send us a log to get a better understanding of what's happening - if you can, please update to the beta and follow the instructions at https://github.com/jberkel/sms-backup-plus#i-want-to-file-a-bug-report-what-should-i-do to post a log

We can't reproduce so we can't help without more information.

@jcrben jcrben closed this as completed Apr 17, 2018
@jcrben jcrben added the awaiting response awaiting response from reporter label Apr 17, 2018
@kurahaupo kurahaupo added the v1.5.10 reported against version 1.5.10 label Apr 26, 2020
@kurahaupo kurahaupo removed the awaiting response awaiting response from reporter label Jul 8, 2020
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Labels
backup related to backup v1.5.10 reported against version 1.5.10
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