🐞 update issue templates

.github/ISSUE_TEMPLATE/1-bug_report.yaml

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+# docs https://docs.github.com/en/communities/using-templates-to-encourage-useful-issues-and-pull-requests/syntax-for-issue-forms
+# https://docs.github.com/en/communities/using-templates-to-encourage-useful-issues-and-pull-requests/syntax-for-githubs-form-schema
+
+name: 🐞 Bug report
+description: Report any errors or problems with your example test case and/or full error messages.
+labels: 'bug'
+body:
+  - type: markdown
+    attributes:
+      value: |
+
+        **PLEASE READ THIS PARAGRAPH - this helps us identify the root cause and fix the issue:**
+
+        If you have a question about getting started or how a feature works, please report your question via our [Discussions Page](https://github.com/jacksund/simmate/discussions/categories/q-a). In many cases, an error message corresponds to using Simmate incorrectly rather than a bug. If you're unsure, stick to a discussion post. We'll then investigate any issues and open a bug report when necessary.
+
+        If you indeed have a bug, it helps to include things like the structure you used, the code, & input files while completing this form. For the code, try not to add long scripts if the error is only happening in one small part of it. Instead, try to generate your issue/error with as little code as possible or even using a illustrative example.
+
+  - type: textarea
+    attributes:
+      label: Describe the bug
+      description: A clear and concise description of what the bug is.
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: To Reproduce
+      description: Provide your [Minimal, Complete, and Verifiable](https://stackoverflow.com/help/mcve) example here.
+      placeholder: Insert code here
+
+  - type: textarea
+    attributes:
+      label: Error
+      description: Provide the full error message, including the full exception traceback.
+      placeholder: Copy complete stack trace and error message here, including log output if applicable.
+      value: |
+        ``` python
+        Copy complete error message here.
+        ```
+
+  - type: textarea
+    attributes:
+      label: Versions
+      description: "If you can access them, input your system info. HINT: you can find python and simmate versions with the command `conda list python` and `conda list simmate` while in your working env."
+      value: |
+        - Operating System:
+        - Python version:
+        - Simmate version:
+
+  - type: textarea
+    attributes:
+      label: Additional details
+      description: Add any other context about the problem here. If you have a suggested fix, you can include it here.
+
+  - type: markdown
+    attributes:
+      value: Thank you for using our software and helping us improve it!!

.github/ISSUE_TEMPLATE/2-feature_request.yaml

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+# docs https://docs.github.com/en/communities/using-templates-to-encourage-useful-issues-and-pull-requests/syntax-for-issue-forms
+# https://docs.github.com/en/communities/using-templates-to-encourage-useful-issues-and-pull-requests/syntax-for-githubs-form-schema
+
+name: ⭐ New feature request
+description: Propose a new feature or an enhancement
+labels: 'enhancement'
+body:
+
+  - type: textarea
+    attributes:
+      label: Describe the desired feature
+      description: A clear and concise description of what new feature or behavior you would like to see
+
+  - type: textarea
+    attributes:
+      label: Current behavior and/or alternatives
+      description: A clear and concise description of any alternative solutions or features you have considered. How would you currently do this?
+
+  - type: textarea
+    attributes:
+      label: Example Use
+      description: Provide an example or description of how this would help users. 
+
+  - type: textarea
+    attributes:
+      label: Additional context
+      description: Provide additional context about the use case here.
+
+  - type: markdown
+    attributes:
+      value: Thank you for using our software and helping us improve it!!

.github/ISSUE_TEMPLATE/config.yml

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+blank_issues_enabled: true
+contact_links:
+  - name: Discussions page
+    url: https://github.com/jacksund/simmate/discussions
+    about: Ask for help and post about general questions & ideas.
+  - name: API documentation
+    url: https://jacksund.github.io/simmate/simmate.html
+    about: The complete documentation.

.github/pull_request_template.md

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+Thank you for opening a pull request! Be sure to link this PR to any issues that it fixes.