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title: CalSG | ||
permalink: /products/calsg/ | ||
description: "" | ||
--- | ||
![CalSG admin dashboard and appointment booking screens](/images/calsg_ogp_website_3.png) | ||
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### CalSG: Appointment bookings for Government | ||
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#### Background | ||
Public officers often need to manage appointment scheduling, especially if their job involves public-facing ops or organising events. We found that many such officers use FormSG to let people book appointments. | ||
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But while FormSG offers great form-building capabilities, it does not allow you to limit the number of people who can book a particular time slot. Frequently, slots would be overbooked and the officer in charge would have to manually deconflict them via email. | ||
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We wanted to provide an easy way for public officers to collect appointment bookings. | ||
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#### Solution | ||
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CalSG allows public officers to: | ||
* Specify dates and times which are available to be booked | ||
* Customise the form which attendees fill in when they book appointments | ||
* Share a link via which time slots can be booked by attendees | ||
* Send custom email confirmations to attendees, including links to reschedule or cancel their appointments | ||
* View booked appointments by date, or download an Excel sheet of booked appointments for a range of dates | ||
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#### Impact | ||
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Within 3 months of launch, | ||
* Handled over 10,000 appointment bookings | ||
* Onboarded over 1,000 users | ||
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#### Team | ||
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Alexander Lee <a href="https://github.com/alexanderleegs" style="display: inline-block; width: 24px; height: 24px; margin-bottom: -5px; margin-left: 10px;"> | ||
<img border="0" alt="Github account" src="/images/Github-Mark-32px.png"> | ||
</a> | Antariksh Mahajan <a href="https://github.com/mantariksh" style="display: inline-block; width: 24px; height: 24px; margin-bottom: -5px; margin-left: 10px;"> | ||
<img border="0" alt="Github account" src="/images/Github-Mark-32px.png"> | ||
</a> | Chiew Kok Seng <a href="https://github.com/kschiew" style="display: inline-block; width: 24px; height: 24px; margin-bottom: -5px; margin-left: 10px;"> | ||
<img border="0" alt="Github account" src="/images/Github-Mark-32px.png"> | ||
</a> | Ho Zong Han <a href="https://github.com/sharpstorm" style="display: inline-block; width: 24px; height: 24px; margin-bottom: -5px; margin-left: 10px;"> | ||
<img border="0" alt="Github account" src="/images/Github-Mark-32px.png"> | ||
</a> | Natalie Tan <a href="https://github.com/natmaetan" style="display: inline-block; width: 24px; height: 24px; margin-bottom: -5px; margin-left: 10px;"> | ||
<img border="0" alt="Github account" src="/images/Github-Mark-32px.png"> | ||
</a> | Oliver Chan <a href="https://github.com/oliverchanyw" style="display: inline-block; width: 24px; height: 24px; margin-bottom: -5px; margin-left: 10px;"> | ||
<img border="0" alt="Github account" src="/images/Github-Mark-32px.png"> | ||
</a> | Qimmy Lim <a href="https://github.com/qimmyogp" style="display: inline-block; width: 24px; height: 24px; margin-bottom: -5px; margin-left: 10px;"> | ||
<img border="0" alt="Github account" src="/images/Github-Mark-32px.png"> | ||
</a> | ||
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<a href="https://cal.gov.sg" target="_blank"> | ||
<button class="bp-button is-secondary is-medium has-text-white is-uppercase search-button"> | ||
Visit website | ||
</button> | ||
</a> |