Skip to content

Commit

Permalink
{"message":"Create file: CalSG.md","fileName":"CalSG.md","userId":"291"}
Browse files Browse the repository at this point in the history
  • Loading branch information
shannenho committed Jul 26, 2023
1 parent 31eb463 commit 16954de
Showing 1 changed file with 58 additions and 0 deletions.
58 changes: 58 additions & 0 deletions _our-products/CalSG.md
Original file line number Diff line number Diff line change
@@ -0,0 +1,58 @@
---
title: CalSG
permalink: /products/calsg/
description: ""
---
![CalSG admin dashboard and appointment booking screens](/images/calsg_ogp_website_3.png)

### CalSG: Appointment bookings for Government

#### Background
Public officers often need to manage appointment scheduling, especially if their job involves public-facing ops or organising events. We found that many such officers use FormSG to let people book appointments.

But while FormSG offers great form-building capabilities, it does not allow you to limit the number of people who can book a particular time slot. Frequently, slots would be overbooked and the officer in charge would have to manually deconflict them via email.

We wanted to provide an easy way for public officers to collect appointment bookings.


#### Solution

CalSG allows public officers to:
* Specify dates and times which are available to be booked
* Customise the form which attendees fill in when they book appointments
* Share a link via which time slots can be booked by attendees
* Send custom email confirmations to attendees, including links to reschedule or cancel their appointments
* View booked appointments by date, or download an Excel sheet of booked appointments for a range of dates


#### Impact

Within 3 months of launch,
* Handled over 10,000 appointment bookings
* Onboarded over 1,000 users


#### Team

Alexander Lee <a href="https://github.com/alexanderleegs" style="display: inline-block; width: 24px; height: 24px; margin-bottom: -5px; margin-left: 10px;">
<img border="0" alt="Github account" src="/images/Github-Mark-32px.png">
</a> | Antariksh Mahajan <a href="https://github.com/mantariksh" style="display: inline-block; width: 24px; height: 24px; margin-bottom: -5px; margin-left: 10px;">
<img border="0" alt="Github account" src="/images/Github-Mark-32px.png">
</a> | Chiew Kok Seng <a href="https://github.com/kschiew" style="display: inline-block; width: 24px; height: 24px; margin-bottom: -5px; margin-left: 10px;">
<img border="0" alt="Github account" src="/images/Github-Mark-32px.png">
</a> | Ho Zong Han <a href="https://github.com/sharpstorm" style="display: inline-block; width: 24px; height: 24px; margin-bottom: -5px; margin-left: 10px;">
<img border="0" alt="Github account" src="/images/Github-Mark-32px.png">
</a> | Natalie Tan <a href="https://github.com/natmaetan" style="display: inline-block; width: 24px; height: 24px; margin-bottom: -5px; margin-left: 10px;">
<img border="0" alt="Github account" src="/images/Github-Mark-32px.png">
</a> | Oliver Chan <a href="https://github.com/oliverchanyw" style="display: inline-block; width: 24px; height: 24px; margin-bottom: -5px; margin-left: 10px;">
<img border="0" alt="Github account" src="/images/Github-Mark-32px.png">
</a> | Qimmy Lim <a href="https://github.com/qimmyogp" style="display: inline-block; width: 24px; height: 24px; margin-bottom: -5px; margin-left: 10px;">
<img border="0" alt="Github account" src="/images/Github-Mark-32px.png">
</a>


<a href="https://cal.gov.sg" target="_blank">
<button class="bp-button is-secondary is-medium has-text-white is-uppercase search-button">
Visit website
</button>
</a>

0 comments on commit 16954de

Please sign in to comment.