Troubleshoot for sycl not found #11774
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rnwang04
reviewed
Aug 13, 2024
| @@ -326,3 +326,5 @@ If you meet `System Error: sycl7.dll not found` on Windows or you meet similar e | |||
| #### Check driver first when you meet garbage output | |||
| If you meet garbage output, please check if your GPU driver version is >= [31.0.101.5522](https://www.intel.cn/content/www/cn/zh/download/785597/823163/intel-arc-iris-xe-graphics-windows.html). If not, please follow the instructions in [this section](./install_linux_gpu.md#install-gpu-driver) to update your GPU driver. | |||
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| #### Why my program can't find sycl device | |||
| If you meet `GGML_ASSERT: C:/Users/Administrator/actions-runner/cpp-release/_work/llm.cpp/llm.cpp/llama-cpp-bigdl/ggml-sycl.cpp:18283: main_gpu_id<g_all_sycl_device_count` error, this is because llama.cpp cannot find the sycl device. On some laptops, the installation of the ARC driver may lead to a forced installation of "OpenCL, OpenGL, and Vulkan Compatibility Pack" by Microsoft, which inadvertently blocks the system from locating Sycl devices. This issue can be resolved by manually uninstalling it. | |||
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If you meet GGML_ASSERT: C:/Users/Administrator/actions-runner/cpp-release/_work/llm.cpp/llm.cpp/llama-cpp-bigdl/ggml-sycl.cpp:18283: main_gpu_id<g_all_sycl_device_count error or similar error, and you find nothing is output when using ls-sycl-device, this is because llama.cpp cannot find the sycl device. On some laptops, the installation of the ARC driver may lead to a forced installation of OpenCL, OpenGL, and Vulkan Compatibility Pack by Microsoft, which inadvertently blocks the system from locating sycl devices. This issue can be resolved by manually uninstalling it in Microsoft store.
rnwang04
reviewed
Aug 13, 2024
| @@ -326,3 +326,5 @@ If you meet `System Error: sycl7.dll not found` on Windows or you meet similar e | |||
| #### Check driver first when you meet garbage output | |||
| If you meet garbage output, please check if your GPU driver version is >= [31.0.101.5522](https://www.intel.cn/content/www/cn/zh/download/785597/823163/intel-arc-iris-xe-graphics-windows.html). If not, please follow the instructions in [this section](./install_linux_gpu.md#install-gpu-driver) to update your GPU driver. | |||
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| #### Why my program can't find sycl device | |||
| If you meet `GGML_ASSERT: C:/Users/Administrator/actions-runner/cpp-release/_work/llm.cpp/llm.cpp/llama-cpp-bigdl/ggml-sycl.cpp:18283: main_gpu_id<g_all_sycl_device_count` error or similar error, and you find nothing is output when using ls-sycl-device, this is because llama.cpp cannot find the sycl device. On some laptops, the installation of the ARC driver may lead to a forced installation of `OpenCL, OpenGL, and Vulkan Compatibility Pack` by Microsoft, which inadvertently blocks the system from locating sycl devices. This issue can be resolved by manually uninstalling it in Microsoft store. | |||
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added latest #11711 to troubleshoot