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tom-huddle committed Jun 2, 2015
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# Laravel Zendesk

This package provides a ```Zendesk``` facade that acts as a wrapper to the [zendesk/zendesk_api_client_php](https://github.com/zendesk/zendesk_api_client_php) package.

**NB:** Currently only supports token-based authentication.

## Installation

Install via composer by adding the following to your composer.json:

```
...
"require": {
"huddledigital/zendesk-laravel": "~1.0"
}
...
```

Add service provider to ```config/app.php```:

```
...
'Huddle\Zendesk\Providers\ZendeskServiceProvider',
...
```

Add alias to ```config/app.php```:

```
...
'Zendesk' => 'Huddle\Zendesk\Facades\Zendesk',
...
```

## Configuration

Set your configuration using **environment variables**, either in your ```.env``` file or on your server's control panel:

- ```ZENDESK_SUBDOMAIN``` - the subdomain for your Zendesk organisation.
- ```ZENDESK_USERNAME``` - the username for the authenticating account.
- ```ZENDESK_TOKEN``` - the access token. To generate an access token within Zendesk, click on Settings, API, enable Token Access and click 'add new token'.

## Usage

### Facade

The ```Zendesk``` facade acts as a wrapper for an instance of the ```Zendesk\API\Client``` class. Any methods available on this class ([documentation here](https://github.com/zendesk/zendesk_api_client_php#usage)) are available through the facade. for example:

```
// Get all tickets
Zendesk::tickets()->findAll();
// Create a new ticket
Zendesk::tickets()->create([
'subject' => 'Subject',
'comment' => [
'body' => 'Ticket content.'
],
'priority' => 'normal'
]);
// Update multiple tickets
Zendesk::ticket([123, 456])->update([
'status' => 'urgent'
]);
// Delete a ticket
Zendesk::ticket(123)->delete();
```

### Dependency injection

If you'd prefer not to use the facade, you can skip adding the alias to ```config/app.php``` and instead inject ```Huddle\Zendesk\Services\ZendeskService``` into your class. You can then use all of the same methods on this object as you would on the facade.

```
<?php
use Huddle\Zendesk\Services\ZendeskService;
class MyClass {
public function __construct(ZendeskService $zendesk_service) {
$this->zendesk_service = $zendesk_service;
}
public function addTicket() {
$this->zendesk_service->tickets()->create([
'subject' => 'Subject',
'comment' => [
'body' => 'Ticket content.'
],
'priority' => 'normal'
]);
}
}
```

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