add issue template

.dockerignore

@@ -3,3 +3,4 @@ raspberry-pi
 .gitignore
 Dockerfile
 README.md
+.github

.github/ISSUE_TEMPLATE/support-request.md

@@ -0,0 +1,44 @@
+---
+name: Support Request
+about: Need help?
+title: ''
+labels: question
+assignees: ''
+
+---
+
+<!-- Please search existing issues to avoid creating duplicates. -->
+
+**Describe Your Problem:**
+<!-- A clear and concise description of what problem you are trying to solve. -->
+
+**Logs:**
+<!-- Support requests that do not contain logs may be closed without warning. -->
+
+```
+Show the Docker container logs here
+```
+
+**Docker Start Command:**
+<!-- Show how you are starting the docker container -->
+<!-- docker-compose? provide the full docker-compose.yml file -->
+
+```
+docker run --net=host ...
+```
+
+**Homebridge Config:**
+
+```json
+Show your homebridge config.json here
+```
+
+**Screenshots:**
+<!-- If applicable, add screenshots to help explain your problem. -->
+
+**Environment:**
+
+* **Operating System**: Raspbian / Ubuntu / Debian / Windows / macOS
+* **Docker Version**: <!-- docker -->
+
+<!-- Click the "Preview" tab before you submitting ensure the formatting is correct. -->