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Documentation Disqus Unable To Load Message

Will Strohl edited this page Jul 17, 2016 · 1 revision

Problem

When you save your Disqus settings, you see the following message, "We were unable to load Disqus. If you are a moderator please see our troubleshooting guide."

Cause

The Disqus short name you supplied wasn't correct.

Resolution

Double-check the short name you originally specified in your Disqus administration area. Copy and paste the value from their administration area, to your module settings.

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