Create personas: volunteers

[ExperimentsInHonesty]

Dependency

• Audit the existing HfLA website UX research on drive #2561
• Conduct an internal stakeholder interview with Bonnie re volunteers #2589

Overview

We need to have personas so that we can evaluate if the features we are developing service the audience

Action Items

• Collate data from previous interviews on google drive of volunteers and product managers.
• Create Miro board for Volunteer Persona data analysis and synthesis.
• Transfer data from volunteer interviews, product manager interviews, and internal stakeholder interview on Miro Board.
• Code sticky notes and create tags on Miro.
• Discuss with the UX research team: how many personas should be there for volunteers?
• Transfer coded sticky notes to the emerging themes section.
• Create Persona and review with team
• Write interview script for second volunteer persona - long term volunteers
• Get list of contacts from Bonnie and outreach
• Conduct user interviews
• Synthesize interviews and perform analysis on Figma
• Create second user persona
• Review with team and Bonnie for final approval

Resources/Instructions

• This issue is part of an epic issue Homepage Research - Donors / Partners / Advisors #2015
• Interview Guide
• Interview Script (Longterm Volunteers)
• Long Term Volunteer User Survey
• Long Term Volunteer Interviewee List - Potential Volunteers

[ghost]

1. Progress: Analyzing and synthesizing data from previous interviews and internal stakeholder interviews on Miro.

2. Blockers: Need to discuss with the UX research lead how to approach the user persona because there are multiple kinds of 3. people who volunteer at HackforLA with different skill sets. Need more nuance in the persona or multiple volunteer personas.

3. Availability: 6-7 hours

4. ETA: Analysis should finish by this weekend.
   5 Pictures: N/A

5. Resources:

Miro Board Link
https://miro.com/app/board/uXjVO8mpdzI=/

Internal Stakeholder Interview
https://docs.google.com/document/d/1kj8wWrykXJiE5RJk4S-iJNgJXrXm9kocV84QJ0ZcdlI/edit

Product Manager Interview
https://docs.google.com/document/d/1fYS8QiFQKLK3wux32N_KmJS1kghS4zAb0_i9a_f2R5A/edit

General Volunteer Onboarding Interview
https://docs.google.com/document/d/1JhmssH6ecN4Nu8ImyRywJL4AYH-qDgfW9rt1cl-hypU/edit

Homepage Redesign Interview
https://docs.google.com/document/d/11MhdWy-Mco-a7txy9x4cY5O_LRoSdp1AuWdRqaLhReQ/edit

[vzpeopledesign]

Today: Finished sending out all interview invites via email, slack, and LinkedIn. All names contacted are colored grey in the Longterm Volunteer Interview List Google Sheet doc to mark those I have reached out to vs those I have not.

I have made a Calendly link so they can book time with me and I extended it out 2 months in case no wants to interview during the holiday season

Next steps: wait for responses / follow up in a few days / find more people to interview

[github-actions]

@vzpeopledesign

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[github-actions]

@vzpeopledesign

Please add update using the below template (even if you have a pull request). Afterwards, remove the 'To Update !' label and add the 'Status: Updated' label.

1. Progress: "What is the current status of your project? What have you completed and what is left to do?"
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3. Availability: "How much time will you have this week to work on this issue?"
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If you need help, be sure to either: 1) place your issue in the developer meeting discussion column and ask for help at your next meeting, 2) put a "Status: Help Wanted" label on your issue and pull request, or 3) put up a request for assistance on the #hfla-site channel.

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[github-actions]

@vzpeopledesign

Please add update using the below template (even if you have a pull request). Afterwards, remove the 'To Update !' label and add the 'Status: Updated' label.

1. Progress: "What is the current status of your project? What have you completed and what is left to do?"
2. Blockers: "Difficulties or errors encountered."
3. Availability: "How much time will you have this week to work on this issue?"
4. ETA: "When do you expect this issue to be completed?"
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If you need help, be sure to either: 1) place your issue in the developer meeting discussion column and ask for help at your next meeting, 2) put a "Status: Help Wanted" label on your issue and pull request, or 3) put up a request for assistance on the #hfla-site channel.

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[github-actions]

@vzpeopledesign

Please add update using the below template (even if you have a pull request). Afterwards, remove the 'To Update !' label and add the 'Status: Updated' label.

1. Progress: "What is the current status of your project? What have you completed and what is left to do?"
2. Blockers: "Difficulties or errors encountered."
3. Availability: "How much time will you have this week to work on this issue?"
4. ETA: "When do you expect this issue to be completed?"
5. Pictures (optional): "Add any pictures of the visual changes made to the site so far."

If you need help, be sure to either: 1) place your issue in the developer meeting discussion column and ask for help at your next meeting, 2) put a "Status: Help Wanted" label on your issue and pull request, or 3) put up a request for assistance on the #hfla-site channel.

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[github-actions]

@vzpeopledesign

Please add update using the below template (even if you have a pull request). Afterwards, remove the 'To Update !' label and add the 'Status: Updated' label.

1. Progress: "What is the current status of your project? What have you completed and what is left to do?"
2. Blockers: "Difficulties or errors encountered."
3. Availability: "How much time will you have this week to work on this issue?"
4. ETA: "When do you expect this issue to be completed?"
5. Pictures (optional): "Add any pictures of the visual changes made to the site so far."

If you need help, be sure to either: 1) place your issue in the developer meeting discussion column and ask for help at your next meeting, 2) put a "Status: Help Wanted" label on your issue and pull request, or 3) put up a request for assistance on the #hfla-site channel.

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[github-actions]

@vzpeopledesign

Please add update using the below template (even if you have a pull request). Afterwards, remove the 'To Update !' label and add the 'Status: Updated' label.

1. Progress: "What is the current status of your project? What have you completed and what is left to do?"
2. Blockers: "Difficulties or errors encountered."
3. Availability: "How much time will you have this week to work on this issue?"
4. ETA: "When do you expect this issue to be completed?"
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If you need help, be sure to either: 1) place your issue in the developer meeting discussion column and ask for help at your next meeting, 2) put a "Status: Help Wanted" label on your issue and pull request, or 3) put up a request for assistance on the #hfla-site channel.

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[github-actions]

@vzpeopledesign

Please add update using the below template (even if you have a pull request). Afterwards, remove the 'To Update !' label and add the 'Status: Updated' label.

1. Progress: "What is the current status of your project? What have you completed and what is left to do?"
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3. Availability: "How much time will you have this week to work on this issue?"
4. ETA: "When do you expect this issue to be completed?"
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If you need help, be sure to either: 1) place your issue in the developer meeting discussion column and ask for help at your next meeting, 2) put a "Status: Help Wanted" label on your issue and pull request, or 3) put up a request for assistance on the #hfla-site channel.

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[github-actions]

@vzpeopledesign

Please add update using the below template (even if you have a pull request). Afterwards, remove the 'To Update !' label and add the 'Status: Updated' label.

1. Progress: "What is the current status of your project? What have you completed and what is left to do?"
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3. Availability: "How much time will you have this week to work on this issue?"
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If you need help, be sure to either: 1) place your issue in the developer meeting discussion column and ask for help at your next meeting, 2) put a "Status: Help Wanted" label on your issue and pull request, or 3) put up a request for assistance on the #hfla-site channel.

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[github-actions]

@vzpeopledesign

Please add update using the below template (even if you have a pull request). Afterwards, remove the 'To Update !' label and add the 'Status: Updated' label.

1. Progress: "What is the current status of your project? What have you completed and what is left to do?"
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3. Availability: "How much time will you have this week to work on this issue?"
4. ETA: "When do you expect this issue to be completed?"
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If you need help, be sure to either: 1) place your issue in the developer meeting discussion column and ask for help at your next meeting, 2) put a "Status: Help Wanted" label on your issue and pull request, or 3) put up a request for assistance on the #hfla-site channel.

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@vzpeopledesign

Please add update using the below template (even if you have a pull request). Afterwards, remove the 'To Update !' label and add the 'Status: Updated' label.

1. Progress: "What is the current status of your project? What have you completed and what is left to do?"
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3. Availability: "How much time will you have this week to work on this issue?"
4. ETA: "When do you expect this issue to be completed?"
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If you need help, be sure to either: 1) place your issue in the developer meeting discussion column and ask for help at your next meeting, 2) put a "Status: Help Wanted" label on your issue and pull request, or 3) put up a request for assistance on the #hfla-site channel.

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[github-actions]

@vzpeopledesign

Please add update using the below template (even if you have a pull request). Afterwards, remove the 'To Update !' label and add the 'Status: Updated' label.

1. Progress: "What is the current status of your project? What have you completed and what is left to do?"
2. Blockers: "Difficulties or errors encountered."
3. Availability: "How much time will you have this week to work on this issue?"
4. ETA: "When do you expect this issue to be completed?"
5. Pictures (optional): "Add any pictures of the visual changes made to the site so far."

If you need help, be sure to either: 1) place your issue in the developer meeting discussion column and ask for help at your next meeting, 2) put a "Status: Help Wanted" label on your issue and pull request, or 3) put up a request for assistance on the #hfla-site channel.

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@vzpeopledesign

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If you need help, be sure to either: 1) place your issue in the developer meeting discussion column and ask for help at your next meeting, 2) put a "Status: Help Wanted" label on your issue and pull request, or 3) put up a request for assistance on the #hfla-site channel.

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