Bug: Microsoft Clarity isn't displaying our map correctly in its recordings #1908
Labels
dev
Code Development
Feature: Analytics
Google Analytics, Microsoft Clarity, other instrumentation & tools
Feature: Research
Missing: Size
The effort estimate for this issue is missing
Priority - Med
Needs to be in the next release
priority: WONT HAVE THIS TIME
Ready for dev lead
Issue ready for dev lead to review
Role: Business Analysis / Product
Milestone
Describe the bug
Severity 5/5 (where 5 is most severe) - this is important for designers and researchers — missing user behaviors
Microsoft Clarity is an analytics tool that allows us to see how users use this site and is very important to designers and researchers, however, our Map doesn't appear in our Clarity video recordings.
This makes is impossible to see how our users interact with the map, its pins, and other UI elements.
Microsoft seems to say it's possible to show the map and have asked others with a similar problem to contact them directly:
This can be fixed by contacting Microsoft, as seen here:
microsoft/clarity#158
Steps to reproduce the issue
(if applicable, please specify platform (iOS, Android, Windows, Mac version) and brower)
What's the expected result?
Map should appear in the recording
Suggested next steps
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