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FAQ card sort study #985

Closed
5 tasks done
audrey-ma opened this issue Jul 28, 2023 · 2 comments
Closed
5 tasks done

FAQ card sort study #985

audrey-ma opened this issue Jul 28, 2023 · 2 comments
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@audrey-ma @amejiamesinas @mbui31
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priority: medium role: design anything related to design role: research UX and other research role: UX content writing size: 3pt Can be done in 13-18 hours
Milestone
4. IUT2 Content D...

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@audrey-ma
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audrey-ma commented Jul 28, 2023 •
edited by amejiamesinas
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Overview

As part of issue #957. Conduct a card sort study to determine categories and category headers for questions on the Frequently Asked Questions (FAQ) page.

Action Items

  • Create an open card sort study for FAQ questions from the latest update using Optimal Workshop.
  • Post it in Hack for LA general and Expunge Assist general slack channels.
  • Participants will sort questions into categories that make the most sense to them and label the categories.
  • Close study and analyze results.
  • Collaborate to finalize headers for the FAQ page questions.

Resources/Instructions

Link to launched card sort study
Log in to Optimal Workshop using Expunge Assist email and credentials. Reach out to PM or assignees for credentials.
@audrey-ma audrey-ma added the role: design anything related to design label Jul 28, 2023
@SamHyler SamHyler added priority: medium size: 3pt Can be done in 13-18 hours labels Jul 28, 2023
@audrey-ma audrey-ma mentioned this issue Jul 28, 2023
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@amejiamesinas
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Posted link to card sort in the #general slack channel and EA channel.

@amejiamesinas
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Task complete. Further testing will be incorporated into IUT 3.

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@audrey-ma audrey-ma

@amejiamesinas amejiamesinas

@mbui31 mbui31

Labels
priority: medium role: design anything related to design role: research UX and other research role: UX content writing size: 3pt Can be done in 13-18 hours
Projects
P: EA: Project Board
Status: Done
Milestone
4. IUT2 Content Development
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4 participants
@SamHyler @audrey-ma @amejiamesinas @mbui31