Content Guidelines

[SamHyler]

Overview

The content team on EA was established in June/July 2021. Since there were no previous writers on the team, there were no guides or best practices.

The guidelines are for anyone who writes at EA. The guidelines help the content and copy to remain consistent, regardless of who is writing (Content team, Design, or UXResearch for example).

The guidelines can also help marketing/communications in maintaining the voice and tone of Expunge Assist.

The guidelines must be updated and revised on an ongoing basis as practices and needs change for Expunge Assist. This is the initial iteration.

Action Items

• Background research into content guidelines and specific issues for this project
• Draft the guidelines
• Edit, revise
• Present to all teams for feedback
• Edit, revise, iterate
• Approval by all teams

Guidelines should be continuously reviewed and updated when necessary.

Resources/Instructions

Guidelines doc