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Currently, the request source is not available for reporting or on the service request detail page.
If we wanted to count the number of requests coming in from the mobile app vs the phone vs the web we'd need to include this.
NOTE: would like direction as to whether this would be used. Maybe the data team should first analyze whether source has an impact on time to close, etc.
The text was updated successfully, but these errors were encountered:
Currently, the request source is not available for reporting or on the service request detail page.
If we wanted to count the number of requests coming in from the mobile app vs the phone vs the web we'd need to include this.
NOTE: would like direction as to whether this would be used. Maybe the data team should first analyze whether source has an impact on time to close, etc.
The text was updated successfully, but these errors were encountered: