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User interviews #1555

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4 of 5 tasks
hworthen opened this issue Aug 17, 2023 · 2 comments
Open
4 of 5 tasks

User interviews #1555

hworthen opened this issue Aug 17, 2023 · 2 comments
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Dependency An issue that includes dependencies Feature: Research role: UI/UX Research Size: 5pt Can be done in 19-30 hours Tech Stack: New

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@hworthen
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hworthen commented Aug 17, 2023

Dependency

  • Revisit this once we have (re)launched, then we will analyze the notes from this Research Plan

Overview

We need to interview users (NC council members) to understand what they need from 311 data (this is NOT a usability test, it is an informal interview).

Action Items

  • Create research plan
  • Find users willing to talk with us
  • Conduct interviews
  • Share findings with team

Resources/Instructions

Research Plan started here https://docs.google.com/document/d/1m3xfKWgFJL2qS2T1m_gmMFjYqJZKyljWLgJCGslutjY/edit?usp=sharing
Notes from Research Plan (link to folder with notes): https://drive.google.com/drive/u/0/folders/1FCbVE7pVM4vFmh7EDCXPfZHBy69w7Ohx

@ryanfchase
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The notes generated from these User Interviews can be found here: https://drive.google.com/drive/u/0/folders/1FCbVE7pVM4vFmh7EDCXPfZHBy69w7Ohx

@ryanfchase ryanfchase moved this from In progress to Icebox (on hold) in P: 311: Project Board Oct 31, 2024
@ryanfchase ryanfchase added the Dependency An issue that includes dependencies label Oct 31, 2024
@ryanfchase
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No further info to add for @rrhea22's offboarding

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Labels
Dependency An issue that includes dependencies Feature: Research role: UI/UX Research Size: 5pt Can be done in 19-30 hours Tech Stack: New
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Status: Icebox (on hold)
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