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Backport #12074 to branch/v9 #12431

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May 6, 2022
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@ptgott ptgott commented May 4, 2022

Backport #12074 to branch/v9

@ptgott ptgott force-pushed the auto-backport/12074-to-branch/v9 branch from a635ce3 to bd19edf Compare May 4, 2022 21:16
See #11841

- Make Cloud instructions smoother by using ScopedBlocks (this
  component was not available during the first round of Cloud-specific
  edits).

- Add a Prerequisites section

- Use steps in H2 headers. The idea is that a user would follow
  each step to collect diagnostic information, then pose a question
  in the final "Ask for help" section.

- Add more detailed examples of debug logs and a goroutine dump, and
  explain a bit more how you would use this information.

- Remove the text about resetting teleport's state by deleting the
  data directory. This is a general-purpose guide to investigating
  issues,so it seemed more appropriate to reserve that kind of action
  for when a user determined what the issue was.

- Add instructions for getting your Teleport version in order to
  ask for help.

- Add a further reading section.
@ptgott ptgott force-pushed the auto-backport/12074-to-branch/v9 branch from bd19edf to 9cf1c34 Compare May 6, 2022 14:16
@ptgott ptgott enabled auto-merge (squash) May 6, 2022 14:16
@ptgott ptgott merged commit b4e29ac into branch/v9 May 6, 2022
@webvictim webvictim mentioned this pull request Jun 8, 2022
@ptgott ptgott deleted the auto-backport/12074-to-branch/v9 branch February 16, 2023 19:03
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3 participants