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can't change bank details #393
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I think in the process of changing it; I unlinked the existing one as well and lost all that data to boot |
From that email:
I'm interpreting this to mean that when you fill out the name, account number, and routing number on the bank-account.html form and "Save" it, you get an error message saying date of birth is required. |
yup On Thursday, November 29, 2012 at 9:13 AM, Chad Whitacre wrote:
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In which case, this does sound similar to #339. |
+1 from @clone1018 via #339. The problem is client side, not in interacting with balanced. Client-side js validation before we even post to balanced is getting hung up since there's not dob on the page once identity is already verified. |
I've fixed the client-side validation bug and can save a new account now. However, we need to mark the old account as invalid and make sure we're pulling the new info. |
Okay @clone1018 @jnoller, try now? |
"We are experiencing technical difficulties. Could I ask if you’d be willing to try again later? Thanksorry. :-(" |
It works fine now. Thanks whit! |
Works for me now! thanks - should be ready for next thursday's run! |
Cool, thanks @clone1018. |
You're amazing! On Nov 29, 2012, at 12:48 PM, Chad Whitacre [email protected] wrote:
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:) Case closed. |
Reported by @jnoller in email, possibly related to #339 (am I forgetting someone else with this issue?). I believe the problem is that once identity information is posted to @balanced, we don't give UI to modify that again. I need to understand how that's supposed to work per @balanced.
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