iCloud location tracking is not available

[pephumin]

I have found errors on adding a new device, so I uninstalled and freshly installed icloud3_v3 development.

after a successful installation, I managed to successfully logged in to my iCloud account.

now I get an error on locating existing devices i previously had with an error of iCloud location tracking is not available.

I also give icloud3-0.log below if it helps…

⡇ JUESIPADAIR4, FAMSHR, CURRZONE-LUZERN, ⡇━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 09-23 21:19:19 CONFIG Checking Mobile App Integration > Loaded, Devices-s8plus, pesiphone14pro, pesipadpro, juesiphone14pro, pesiphone14pro 09-23 21:19:23 ------ Checking Mobile App Integration > Loaded, Devices-s8plus, pesiphone14pro, pesipadpro, juesiphone14pro, pesiphone14pro 09-23 21:19:33 CONFIG Checking Mobile App Integration > Loaded, Devices-s8plus, pesiphone14pro, pesipadpro, juesiphone14pro, pesiphone14pro 09-23 21:19:36 ------ Checking Mobile App Integration > Loaded, Devices-s8plus, pesiphone14pro, pesipadpro, juesiphone14pro, pesiphone14pro 09-23 21:19:49 CONFIG Connecting to and Authenticating iCloud Location Service Interface (unknown) 09-23 21:19:49 CONFIG Initialize PyiCloud Service, establish iCloud Location Services connection 09-23 21:19:49 CONFIG Session file does not exist 09-23 21:19:49 CONFIG Authenticating account (ph....@sa..........) with token 09-23 21:19:52 ------ Authentication completed successfully, method-Password+Token 09-23 21:19:53 ------ iCloud Acct Auth #5 > Password+Token, Last-21:05:22 09-23 21:20:27 ------ Connecting to and Authenticating iCloud Location Service Interface (unknown) 09-23 21:20:27 ------ Initialize PyiCloud Service, establish iCloud Location Services connection 09-23 21:20:27 ------ Session file does not exist 09-23 21:20:27 ------ Authenticating account (ph....@sa..........) with token 09-23 21:20:29 ------ Authentication completed successfully, method-Password+Token 09-23 21:20:30 ------ iCloud Acct Auth #6 > Password+Token, Last-21:19:53 09-23 21:20:50 ------ Service Action > Action-Locate All Devices with iCloud FamShr 09-23 21:20:50 ------ pesiphone14pro_app > iCloud Location Tracking is not available 09-23 21:20:50 ------ pesipadpro_app > iCloud Location Tracking is not available 09-23 21:20:50 ------ phumin > iCloud Location Tracking is not available 09-23 21:20:50 ------ juesiphone14pro_app > iCloud Location Tracking is not available 09-23 21:20:50 ------ juesipadair4 > Location will be updated at 21:20:55 09-23 21:20:55 MONITR ⡇━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ⡇ JUESIPADAIR4, , CURRZONE-LUZERN, FAMSHR@21:17:09 ⡇⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂ 09-23 21:20:55 LOCATE ⡇ juesipadair4 > Located > FamShr-21:19:56 (59 secs ago) 09-23 21:20:55 MONITR ⡇ juesipadair4 > Zone > Luzern(1)-21m > NotSet(4), GPS-(13.70299, 100.64025/±16m) 09-23 21:20:55 MONITR ⡇ juesipadair4 > Results > Arrive-21:20, NextUpdate-23:20:55, Moved-0.0km , Battery-89%, ×Went3km, WazeMsg-×Under1km 09-23 21:20:55 MONITR ⡇⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂⠂ ⡇ JUESIPADAIR4, FAMSHR, CURRZONE-LUZERN, ⡇━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 09-23 21:20:59 ------ pesiphone14pro_app > The iCloud FamShr Device was not specified or is not available. The alert will be sent using the Mobile App 09-23 21:21:05 ------ Service Action > Action-Request Apple ID Verification Code 09-23 21:21:10 ------ Connecting to and Authenticating iCloud Location Service Interface (unknown) 09-23 21:21:10 ------ Initialize PyiCloud Service, establish iCloud Location Services connection 09-23 21:21:10 ------ Session file does not exist 09-23 21:21:10 ------ Authenticating account (ph....@sa..........) with token 09-23 21:21:12 ------ Authentication completed successfully, method-Password+Token 09-23 21:21:13 ------ iCloud Acct Auth #8 > Password+Token, Last-21:20:55

[pephumin]

Oh no. Just saw the log format went bad… sorry…

[gcobb321]

The Event Log gives a lot of info on how the startup process has been set up, the devices that were returned from iCloud and how iCloud3 has been configured for each one. Have you reviewed the Event Log and reviewed the setup for each device on the Configure Settings > Update Devices screen? The iCloud3 docs give info on how to do this and what to look for.

[pephumin]

thank you for your reply.

I will follow your advice on exploring details in the Event Log which should give me some clues on where to fix.

I am closing this issue.

[JanneBoj]

Same problem for me. Famshr lookup stopped working around 1500 GMT yesterday.

[gcobb321]

@JanneBoj Review the Event Log to see if there are any communication errors with Apple. Also look at HA Settings > System > Logs to see if there is anything there related to iCloud3.

[JanneBoj]

Hi! The last rows in the Event Log looks strange as you can see below. There isn’t any entries from the last days in the Event Log. All the entities from all devices are from around 15.00 GMT (17.00 local time) yesterday (Sept 23) So, there isn’t just a problem with FamShr I presume. It´s my installation that is corrupt in some way. What do you think? Should I delete the integration and start over or should I try to delete the Event Log or…. Just to let you know; this is my first ever problem with Icloud3.

…

__________________________________________________________________________________ 17:12:35Configure iCloud3 Operations > • Load configuration parameters • Set Display Text As Fields (0 used) • Set Default Tracking Method (iCloud) • Initialize Debug Control (info) • Set Unit of Measure Formats (km) • Set Event Log Record Limits (11500 Events) • Device Tracker State Value Source (iCloud3 EvLog Zone Display Name) 17:12:35Set Up Waze > Server-Rest of the World (ROW), CountryCode-SE, MinDist-1km, MaxDist-999km, Realtime-True, HistoryDatabaseUsed-True iCloud3 v3.0.5.9 > Restarting, Thursday, Sep 19 17:12:32Service Action > Action-Restart iCloud3 17:12:32Service Action Received > Action-restart 10:11:04iCloud Acct Auth #14 > Password+Token, Last-09:24:38 09:24:45Removed HA Zone > Stationary (..._1) 09:24:45HA Zone Deleted > Zone-Stationary/ic3_stationary_1 09:09:20Reusing Stationary Zone > Stationary (..._1) 01:40:39iCloud Acct Auth #3 > Password+Token, Last-00:40:13 01:00:00Local Time Zone Offset > UTC+02:00 hrs, CEST, Country Code-SE 6:48:33pSensor Entities > Created-98, Excluded-0 From: Gary Cobb ***@***.***> Sent: Tuesday, September 24, 2024 5:46 PM To: gcobb321/icloud3_v3 ***@***.***> Cc: JanneBoj ***@***.***>; Mention ***@***.***> Subject: Re: [gcobb321/icloud3_v3] iCloud location tracking is not available (Issue #335) @JanneBoj <https://github.com/JanneBoj> Review the Event Log to see if there are any communication errors with Apple. Also look at HA Settings > System > Logs to see if there is anything there related to iCloud3. — Reply to this email directly, view it on GitHub <#335 (comment)> , or unsubscribe <https://github.com/notifications/unsubscribe-auth/AH5LER6JRFCXLK7LXZZX5RTZYGCLBAVCNFSM6AAAAABOWHBCG6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNZRGY3TMOJWGM> . You are receiving this because you were mentioned. <data:image/gif;base64,R0lGODlhAQABAJEAAP///wAAAAAAAAAAACH5BAkAAAAALAAAAAABAAEAAAgEAAEEBAA7> Message ID: <gcobb321/icloud3_v3/issues/335/2 ***@***.*** ***@***.***> > [ { ***@***.***": "http://schema.org", ***@***.***": "EmailMessage", "potentialAction": { ***@***.***": "ViewAction", "target": "#335 (comment)", "url": "#335 (comment)", "name": "View Issue" }, "description": "View this Issue on GitHub", "publisher": { ***@***.***": "Organization", "name": "GitHub", "url": "https://github.com" } } ] -- Meddelandet har kontrollerats mot virus samt skadligt innehåll av MailScanner och förmodas vara säkert.

[JanneBoj]

And sorry, there is nothing i HA’s logs related to iCloud3 except for this one: “This error originated from a custom integration. Logger: custom_components.icloud3 Source: custom_components/icloud3/device.py:1922 integration: iCloud3 v3: iDevice Tracker (documentation, issues) First occurred: September 17, 2024 at 18:48:50 (42211 occurrences) Last logged: September 20, 2024 at 05:36:10 invalid literal for int() with base 10: 'unavailable' Traceback (most recent call last): File "/config/custom_components/icloud3/icloud3_main.py", line 314, in _polling_loop_5_sec_device Device.update_battery_data_from_mobapp() File "/config/custom_components/icloud3/device.py", line 1922, in update_battery_data_from_mobapp battery_level = int(battery_level_attrs[STATE]) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ValueError: invalid literal for int() with base 10: 'unavailable'” From: Gary Cobb ***@***.***> Sent: Tuesday, September 24, 2024 5:46 PM To: gcobb321/icloud3_v3 ***@***.***> Cc: JanneBoj ***@***.***>; Mention ***@***.***> Subject: Re: [gcobb321/icloud3_v3] iCloud location tracking is not available (Issue #335) @JanneBoj <https://github.com/JanneBoj> Review the Event Log to see if there are any communication errors with Apple. Also look at HA Settings > System > Logs to see if there is anything there related to iCloud3. — Reply to this email directly, view it on GitHub <#335 (comment)> , or unsubscribe <https://github.com/notifications/unsubscribe-auth/AH5LER6JRFCXLK7LXZZX5RTZYGCLBAVCNFSM6AAAAABOWHBCG6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNZRGY3TMOJWGM> . You are receiving this because you were mentioned. <data:image/gif;base64,R0lGODlhAQABAJEAAP///wAAAAAAAAAAACH5BAkAAAAALAAAAAABAAEAAAgEAAEEBAA7> Message ID: <gcobb321/icloud3_v3/issues/335/2 ***@***.*** ***@***.***> > [ { ***@***.***": "http://schema.org", ***@***.***": "EmailMessage", "potentialAction": { ***@***.***": "ViewAction", "target": "#335 (comment)", "url": "#335 (comment)", "name": "View Issue" }, "description": "View this Issue on GitHub", "publisher": { ***@***.***": "Organization", "name": "GitHub", "url": "https://github.com" } } ] -- Meddelandet har kontrollerats mot virus samt skadligt innehåll av MailScanner och förmodas vara säkert.

[gcobb321]

@JanneBoj That is an error related to trying to get the battery level info from the Mobile App that has been fixed but then reverted to an older version somehow. I'll update iCloud3 tomorrow.

Unzip device.zip into the icloud3 directory and restart HA.
device.zip

[JanneBoj]

Thanks Gary, your advice plus a re-add of my daughter’s phone did the trick. Now things are working again and my wife will get her fresh coffee when she arrives home from work. iCloud3 is the piece of software that is the greatest WAF in our home. It is just too bad I cannot convince her to install the Mobile App. Thanks again Gary for a great piece of software and for your great support. From: Gary Cobb ***@***.***> Sent: Wednesday, September 25, 2024 12:02 AM To: gcobb321/icloud3_v3 ***@***.***> Cc: JanneBoj ***@***.***>; Mention ***@***.***> Subject: Re: [gcobb321/icloud3_v3] iCloud location tracking is not available (Issue #335) @JanneBoj <https://github.com/JanneBoj> That is an error related to trying to get the battery level info from the Mobile App that has been fixed but then reverted to an older version somehow. I'll update iCloud3 tomorrow. Unzip device.zip into the icloud3 directory and restart HA. device.zip <https://github.com/user-attachments/files/17121655/device.zip> — Reply to this email directly, view it on GitHub <#335 (comment)> , or unsubscribe <https://github.com/notifications/unsubscribe-auth/AH5LER76Y5MCTJRHZEWHDILZYHOPDAVCNFSM6AAAAABOWHBCG6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNZSGQ3DIOBZGU> . You are receiving this because you were mentioned. <data:image/gif;base64,R0lGODlhAQABAJEAAP///wAAAAAAAAAAACH5BAkAAAAALAAAAAABAAEAAAgEAAEEBAA7> Message ID: <gcobb321/icloud3_v3/issues/335/2 ***@***.*** ***@***.***> > [ { ***@***.***": "http://schema.org", ***@***.***": "EmailMessage", "potentialAction": { ***@***.***": "ViewAction", "target": "#335 (comment)", "url": "#335 (comment)", "name": "View Issue" }, "description": "View this Issue on GitHub", "publisher": { ***@***.***": "Organization", "name": "GitHub", "url": "https://github.com" } } ] -- Meddelandet har kontrollerats mot virus samt skadligt innehåll av MailScanner och förmodas vara säkert.