Add user research evidence section to issue feature request template

[redshiftzero]

Status

Ready for review

Description of Changes

Changes proposed in this pull request:

• This is a followup from the UX meeting on Monday where we discussed adding a section in the issue template to point to relevant SecureDrop user research to better motivate feature requests.

Testing

Let me know if the wording could be improved here @ei8fdb @belenbarrospena and I can modify it

Deployment

N/a

[codecov-io]

Codecov Report

Merging #3210 into develop will not change coverage.
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[ghost]

As a contributor, I would be intrigued by this user research question. What am I expected to provide? Why does it matter? Can I get help doing that? Is this going to require days of my time? Are there examples I could look into (https://lab.securedrop.club/main/ux/wikis/ux-design-decisions/tails-ws-gui-updater for instance)?

I took a look at http://opensourcedesign.net/resources/ and maybe there is something suitable there but I did not find it.

Ideas?

[belenbarrospena]

I agree some background information would be good, but I wonder if the issue template is the right place for it.

What about creating a page in the UX wiki about what the user research template section actually means and how to complete it? Then we could link to the page from the template.

[ghost]

What about creating a page in the UX wiki about what the user research template section actually means and how to complete it?

Sounds like the best thing to do, indeed!

[belenbarrospena]

Here is a first stab at it

https://lab.securedrop.club/main/ux/wikis/User-research-evidence-in-feature-requests

[redshiftzero]

This document looks excellent @belenbarrospena! I'll link out to this page in the template

[redshiftzero]

I think this should be ready to go - any other comments?

[ghost]

User Research is the new black 💯

[redshiftzero]

🖤