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Bug: Right clicking folder when it's still loading causes app to crash #13015

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Pietro228 opened this issue Jul 21, 2023 · 8 comments · Fixed by #13094
Closed

Bug: Right clicking folder when it's still loading causes app to crash #13015

Pietro228 opened this issue Jul 21, 2023 · 8 comments · Fixed by #13094

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@Pietro228
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Pietro228 commented Jul 21, 2023

Description

Hi,

Files sometimes crashes when I want to open file or right click on it. It happens very often and it's really annoying and it's getting unusable for me.

In this picture I can't click anything and it's just a static window. It happens on other files and not only this one. Sometimes when I click a folder it also freezes.
obrazek

Maybe it's because of the right pane. I'll try to use Files without it and I'll update if it crashes again or not.

Steps To Reproduce

  1. Click or right click on a file while folder is still loading
  2. Application freezes

Requirements

  • Right click menu should appear.

Files Version

2.5.10.0

Windows Version

10.0.22631.2048

Log File

debug.log

@Pietro228 Pietro228 added the bug label Jul 21, 2023
@Josh65-2201
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Thanks for the report can you see if this is an issue in 2.5.20

@Josh65-2201 Josh65-2201 added the needs - additional info Needs more information from the reporter label Jul 21, 2023
@Pietro228
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It still appears in 2.5.21.0

@yaira2
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yaira2 commented Jul 24, 2023

I'm not seeing anything in the log file, @hishitetsu any ideas?

@Pietro228
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It appears when I open a tab / folder and quickly right click the file.

@hishitetsu
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Right now I have no idea. What about this?

Maybe it's because of the right pane. I'll try to use Files without it and I'll update if it crashes again or not.

@Pietro228
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I now use Files without the right pane but it still crashes.

@hishitetsu
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I found a way to reproduce it. If I right-click immediately after the application starts with some folder that is not the home page, it will definitely freeze.

@Pietro228
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Pietro228 commented Jul 27, 2023

Yep, that's it. Already mentioned it here:

It appears when I open a tab / folder and quickly right click the file.

@yaira2 yaira2 changed the title Frequent crashes when opening / right clicking a file or folder Bug: Right clicking folder when it's still loading causes app to crash Jul 27, 2023
@yaira2 yaira2 removed the needs - additional info Needs more information from the reporter label Jul 27, 2023
@yaira2 yaira2 moved this from 🆕 New to 🔖 Ready to build in Files task board Jul 27, 2023
@github-project-automation github-project-automation bot moved this from 🔖 Ready to build to ✅ Done in Files task board Jul 28, 2023
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4 participants