Troubleshooting

Troubleshooting guide

Table of Contents

• For Manual Installation
• For Automatic Installation
• For The Application
  • Popup: This isn’t a correct .desktop file

For Manual Installation

For Automatic Installation

For The Application

Popup: This isn’t a correct .desktop file

If installed via "manual mode"

1. Rightclick the desktop shortcut

2. Go to preferences

3. Select the last Tab called "permissions"

4. check if the permission to execute is set to everybody/any

5. If it has a different value than described in number 4 go ahead with this guide

6. Open a terminal window

💡	By pressing the shortcut CTRL+T you can open up a terminal window on many Linox OS’s

1. enter this command:

    sudo chmod a+x /YOUR/PATH/HERE/Desktop/Teams.desktop

   1. This will most probably look something like this, when you are using a Pi:

       sudo chmod a+x /home/pi/Desktop/Teams.desktop

2. In order to close to terminal window just type

     exit

3. Now try to start Teams again.

If Teams got installed with the Debian package:

1. Open your file manager

2. Go to:

    /usr/share/applications/

3. Find the Teams.desktop file

4. Follow steps 1 through 4 from above

5. If the permission settings are not set execute → everybody continue here!

6. You may either solve this via terminal follow the steps above or via the GUI. For the GUI see below:

7. Open a terminal window:

💡	You can use CTRL+T to open it.

1. Type following line and press enter:

    sudo pcmanfm

2. Now repeat steps 1.-4. and since you have now root permissions, change the permission to execute to all/everybody!

3. You should now be able to star Teams.