Riot stopped working #8313
Labels
A-Electron
P2
S-Major
Severely degrades major functionality or product features, with no satisfactory workaround
T-Defect
Comments
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Can you open the console and paste that in this issue? Keyboard shortcut is Control+Shift+I Also what homeserver are you on? |
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Is this what you mean? https://pastebin.com/31dmKt5x Im on disroot.org. Every other client I tried (Riot for Android, Fractal, nheko) work just fine, even with config file deleted and starting from fresh. |
lampholder
added
T-Defect
A-Electron
P2
S-Major
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Yes thanks, that'll be required for someone who knows more than me to be able to debug it. I don't know a whole lot but as far as I can tell it is working but the server is timing out, maybe you just need to leave it sitting open a while longer. |
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Ive had it running for hours, its just stuck in this loop infinitely. Every other client works, so I dont think its the server - even the homeserver-hosted Riot webclient works fine. |
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Any news? |
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As far as I can tell, the homeserver is timing out and that is causing problems. |
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I can log in just fine with any other client, including Riot for Android, and the HS Riot webhost, so that's probably not the case. |
su-ex
added a commit
to SchildiChat/element-web
that referenced
this issue
Apr 30, 2022
* Handle forced disconnects from Jitsi ([\element-hq#21697](element-hq#21697)). Fixes element-hq#21517. * Improve performance of switching to rooms with lots of servers and ACLs ([\element-hq#8347](matrix-org/matrix-react-sdk#8347)). * Avoid a reflow when setting caret position on an empty composer ([\element-hq#8348](matrix-org/matrix-react-sdk#8348)). * Add message right-click context menu as a labs feature ([\element-hq#5672](matrix-org/matrix-react-sdk#5672)). * Live location sharing - basic maximised beacon map ([\element-hq#8310](matrix-org/matrix-react-sdk#8310)). * Live location sharing - render users own beacons in timeline ([\element-hq#8296](matrix-org/matrix-react-sdk#8296)). * Improve Threads beta around degraded mode ([\element-hq#8318](matrix-org/matrix-react-sdk#8318)). * Live location sharing - beacon in timeline happy path ([\element-hq#8285](matrix-org/matrix-react-sdk#8285)). * Add copy button to View Source screen ([\element-hq#8278](matrix-org/matrix-react-sdk#8278)). Fixes element-hq#21482. Contributed by @olivialivia. * Add heart effect ([\element-hq#6188](matrix-org/matrix-react-sdk#6188)). Contributed by @CicadaCinema. * Update new room icon ([\element-hq#8239](matrix-org/matrix-react-sdk#8239)). * Fix: "Code formatting button does not escape backticks" ([\element-hq#8181](matrix-org/matrix-react-sdk#8181)). Contributed by @yaya-usman. * Fix beta indicator dot causing excessive CPU usage ([\element-hq#8340](matrix-org/matrix-react-sdk#8340)). Fixes element-hq#21793. * Fix overlapping timestamps on empty messages ([\element-hq#8205](matrix-org/matrix-react-sdk#8205)). Fixes element-hq#21381. Contributed by @goelesha. * Fix power selector not showing up in user info when state_default undefined ([\element-hq#8297](matrix-org/matrix-react-sdk#8297)). Fixes element-hq#21669. * Avoid looking up settings during timeline rendering ([\element-hq#8313](matrix-org/matrix-react-sdk#8313)). Fixes element-hq#21740. * Fix a soft crash with video rooms ([\element-hq#8333](matrix-org/matrix-react-sdk#8333)). * Fixes call tiles overflow ([\#8096](matrix-org/matrix-react-sdk#8096)). Fixes element-hq#20254. Contributed by @luixxiul. * Fix a bug with emoji autocomplete sorting where adding the final "&element-hq#58;" would cause the emoji with the typed shortcode to no longer be at the top of the autocomplete list. ([\element-hq#8086](matrix-org/matrix-react-sdk#8086)). Fixes element-hq#19302. Contributed by @commonlawfeature. * Fix image preview sizing for edge cases ([\element-hq#8322](matrix-org/matrix-react-sdk#8322)). Fixes element-hq#20088. * Refactor SecurityRoomSettingsTab and remove unused state ([\element-hq#8306](matrix-org/matrix-react-sdk#8306)). Fixes matrix-org/element-web-rageshakes#12002. * Don't show the prompt to enable desktop notifications immediately after registration ([\element-hq#8274](matrix-org/matrix-react-sdk#8274)). * Stop tracking threads if threads support is disabled ([\element-hq#8308](matrix-org/matrix-react-sdk#8308)). Fixes element-hq#21766. * Fix some issues with threads rendering ([\element-hq#8305](matrix-org/matrix-react-sdk#8305)). Fixes element-hq#21670. * Fix threads rendering issue in Safari ([\element-hq#8298](matrix-org/matrix-react-sdk#8298)). Fixes element-hq#21757. * Fix space panel width change on hovering over space item ([\element-hq#8299](matrix-org/matrix-react-sdk#8299)). Fixes element-hq#19891. * Hide the reply in thread button in deployments where beta is forcibly disabled ([\element-hq#8294](matrix-org/matrix-react-sdk#8294)). Fixes element-hq#21753. * Prevent soft crash around room list header context menu when space changes ([\element-hq#8289](matrix-org/matrix-react-sdk#8289)). Fixes matrix-org/element-web-rageshakes#11416, matrix-org/element-web-rageshakes#11692, matrix-org/element-web-rageshakes#11739, matrix-org/element-web-rageshakes#11772, matrix-org/element-web-rageshakes#11891 matrix-org/element-web-rageshakes#11858 and matrix-org/element-web-rageshakes#11456. * When selecting reply in thread on a thread response open existing thread ([\#8291](matrix-org/matrix-react-sdk#8291)). Fixes element-hq#21743. * Handle thread bundled relationships coming from the server via MSC3666 ([\element-hq#8292](matrix-org/matrix-react-sdk#8292)). Fixes element-hq#21450. * Fix: Avatar preview does not update when same file is selected repeatedly ([\element-hq#8288](matrix-org/matrix-react-sdk#8288)). Fixes element-hq#20098. * Fix a bug where user gets a warning when changing powerlevel from **Admin** to **custom level (100)** ([\element-hq#8248](matrix-org/matrix-react-sdk#8248)). Fixes element-hq#21682. Contributed by @Jumeb. * Use a consistent alignment for all text items in a list ([\#8276](matrix-org/matrix-react-sdk#8276)). Fixes element-hq#21731. Contributed by @luixxiul. * Fixes button labels being collapsed per a character in CJK languages ([\element-hq#8212](matrix-org/matrix-react-sdk#8212)). Fixes element-hq#21287. Contributed by @luixxiul. * Fix: Remove jittery timeline scrolling after jumping to an event ([\element-hq#8263](matrix-org/matrix-react-sdk#8263)). * Fix regression of edits showing up in the timeline with hidden events shown ([\element-hq#8260](matrix-org/matrix-react-sdk#8260)). Fixes element-hq#21694. * Fix reporting events not working ([\element-hq#8257](matrix-org/matrix-react-sdk#8257)). Fixes element-hq#21713. * Make Jitsi widgets in video rooms immutable ([\element-hq#8244](matrix-org/matrix-react-sdk#8244)). Fixes element-hq#21647. * Fix: Ensure links to events scroll the correct events into view ([\element-hq#8250](matrix-org/matrix-react-sdk#8250)). Fixes element-hq#19934.
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Are you still experiencing this? |
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I am closing this issue because there has been no response in the last two weeks. If you keep experiencing this defect, please add a comment with @weeman1337 to let me know that it should be reopened. |
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Description
I am quite at a loss for what is going on. Riot crashed for me today (or, rather, the Electron portion of it crashed, the process just displayed an empty white window), and after restarting it, it wouldnt connect to my account. It just hangs on the loggin in screen infinitely, after throwing an "Unable to connect to homeserver" error. I tried reinstalling the client, deleting the config, running Riot in the terminal and looking for any errors... All in vain. Other clients and Riot for Android connect just fine.
Steps to reproduce
Describe how what happens differs from what you expected.
Log: Not sent, software stuck in infinite loop, even "log out" button is unresponsive
Version information
Desktop
For the desktop app:
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