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v1.11.68 upgrade causes a disconnection when you attempt to share your screen #1703

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jaydrogers opened this issue Jun 4, 2024 · 4 comments · Fixed by matrix-org/matrix-js-sdk#4241
Closed

v1.11.68 upgrade causes a disconnection when you attempt to share your screen #1703

jaydrogers opened this issue Jun 4, 2024 · 4 comments · Fixed by matrix-org/matrix-js-sdk#4241
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@dbkr
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A-Electron A-VoIP O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Z-Upstream

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@jaydrogers
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Steps to reproduce

  1. Ensure you're running v1.11.68
  2. Start a video call with a friend
  3. Attempt to share your screen

Outcome

What did you expect?

  • I should be able to successfully share my screen

What happened instead?

  • Call with immediately end with a "connection failed" message

CleanShot 2024-06-04 at 11 41 16@2x

  • Error says "Unknown Failure Create Offer"
    CleanShot 2024-06-04 at 11 41 39@2x

Operating system

macOS Sonoma 14.5

Application version

Version 1.11.68 (1.11.68)

How did you install the app?

https://element.io/download

Homeserver

No response

Will you send logs?

Yes
@dosubot dosubot bot added A-VoIP S-Major Severely degrades major functionality or product features, with no satisfactory workaround labels Jun 4, 2024
@maciej-lech
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Everything seems to be fine with 1.11.68 running on Ubuntu 22.04, so this issue may only impact macOS users.

@t3chguy t3chguy mentioned this issue Jun 5, 2024
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@jaydrogers
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👉 Update: Workaround available

Downgrading to v1.11.67 fixed my issue.

macOS Download Link

https://packages.element.io/desktop/install/macos/index.html

@Twi1ightSparkle
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I can reliably reproduce this using Element Desktop version: 1.11.68/Crypto version: Rust SDK 0.7.0 (068a0af), Vodozemac 0.6.0 on macOS Sonoma 14.5. This does not happen on Windows either according to one customer. So as mentioned above, seems to only affect Mac

Screen.Recording.2024-06-11.at.10.54.19.mov

@langleyd langleyd added the O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience label Jun 13, 2024
@dbkr dbkr mentioned this issue Jun 13, 2024
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@t3chguy t3chguy mentioned this issue Jun 14, 2024
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@jaydrogers
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👉 Update: Confirmed fix 🥳

I upgraded to v1.11.69 and it fixed my issue. Thanks Element team!

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@dbkr dbkr

Labels
A-Electron A-VoIP O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Z-Upstream
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Fix screen sharing in recent Chrome matrix-org/matrix-js-sdk
6 participants
@maciej-lech @dbkr @t3chguy @jaydrogers @langleyd @Twi1ightSparkle