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[DOCS] Add more responseOps 8.6 highlights #148482

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34 changes: 28 additions & 6 deletions docs/user/whats-new.asciidoc
Original file line number Diff line number Diff line change
Expand Up @@ -96,10 +96,32 @@ These views are for
users with the newly introduced `read_security` cluster privilege in {es}.

[discrete]
=== Email notifications for case assignments
=== Cases

Enhancing the case assignment capability, this release
adds email notifications when a user is assigned a case.
This draws users' attention to the assignment, and enables them to act more quickly on the assignment.
Email notifications include the case title, status, severity,
and tags, and a link to the case in {kib}.
These features are all available for cases in {stack-manage-app},
{observability}, and the {security-app}.

[discrete]
==== Email notifications for case assignments

Enhancing the case assignment capability, this release adds email notifications
when a user is assigned a case. Email notifications include the case title,
status, severity, tags, and a link to the case in {kib}. For more information,
check <<add-case-notifications>>.

[discrete]
==== Update multiple cases with bulk actions

New actions are now supported in order to streamline case management: delete
cases or change their status, tags, or severity.

[role="screenshot"]
image::images/highlights-case-bulk-actions.png[Bulk actions menu in Cases]

[discrete]
=== {opsgenie} connector

Create rules that trigger an action when an alert is detected and create an
associated {opsgenie} alert. The connector supports {opsgenie} fields like
message, description, priority, responder, alias, and details. For more
information, check <<opsgenie-action-type>>.