Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

[Reporting/Canvas] Canvas can not export worksheet to PDF in 7.2.0 #41724

Closed
tsullivan opened this issue Jul 23, 2019 · 14 comments
Closed

[Reporting/Canvas] Canvas can not export worksheet to PDF in 7.2.0 #41724

tsullivan opened this issue Jul 23, 2019 · 14 comments
Labels
bug Fixes for quality problems that affect the customer experience (Deprecated) Feature:Reporting Use Reporting:Screenshot, Reporting:CSV, or Reporting:Framework instead Feature:Canvas impact:high Addressing this issue will have a high level of impact on the quality/strength of our product. loe:needs-research This issue requires some research before it can be worked on or estimated Team:Presentation Presentation Team for Dashboard, Input Controls, and Canvas v7.2.0

Comments

@tsullivan
Copy link
Member

  • Kibana version: 7.2.0
  • Elasticsearch version: 7.2.0
  • Server OS version: Docker
  • Browser version: n/a
  • Browser OS version: n/a
  • Original install method (e.g. download page, yum, from source, etc.): Docker

Describe the bug:
Canvas can not export a workpad to PDF in 7.2.0.

This appears to be a resurfacing of #25052, however this workflow does work in master.

Steps to reproduce:

  1. Create a Canvas workpad with 1 page and 1 element
  2. Export to PDF
  3. Report will fail after 3 attempts, which each time out.

My verbose debug logs show that Reporting navigated to the page and loaded the workpad:

kibana_1         | 2019-07-22T23:44:59.904614300Z {"type":"log","@timestamp":"2019-07-22T23:44:59Z","tags":["reporting","esqueue","worker","debug"],"pid":1,"message":"jyf1a2ni0001ee7ffbbixfya - Claimed job jyf1bti00001ee7ffb44r92u"}
kibana_1         | 2019-07-22T23:44:59.909124100Z {"type":"log","@timestamp":"2019-07-22T23:44:59Z","tags":["reporting","esqueue","worker","debug"],"pid":1,"message":"jyf1a2ni0001ee7ffbbixfya - Starting job jyf1bti00001ee7ffb44r92u"}
kibana_1         | 2019-07-22T23:44:59.946218900Z {"type":"log","@timestamp":"2019-07-22T23:44:59Z","tags":["reporting","screenshots","debug"],"pid":1,"message":"Creating browser driver factory"}
kibana_1         | 2019-07-22T23:45:00.290104300Z {"type":"log","@timestamp":"2019-07-22T23:45:00Z","tags":["reporting","screenshots","debug"],"pid":1,"message":"Driver factory created"}
kibana_1         | 2019-07-22T23:45:00.290818400Z {"type":"log","@timestamp":"2019-07-22T23:45:00Z","tags":["reporting","screenshots","debug"],"pid":1,"message":"opening https://web:8080/kibana/app/canvas#/export/workpad/pdf/workpad-6ea6dc46-a7ad-4275-87c6-7a58669160b2/page/1?forceNow=2019-07-22T23%3A42%3A20.950Z"}
kibana_1         | 2019-07-22T23:45:00.291156100Z {"type":"log","@timestamp":"2019-07-22T23:45:00Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"opening url https://web:8080/kibana/app/canvas#/export/workpad/pdf/workpad-6ea6dc46-a7ad-4275-87c6-7a58669160b2/page/1?forceNow=2019-07-22T23%3A42%3A20.950Z"}
kibana_1         | 2019-07-22T23:45:00.315194000Z {"type":"log","@timestamp":"2019-07-22T23:45:00Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/app/canvas"}
kibana_1         | 2019-07-22T23:45:00.660535500Z {"type":"log","@timestamp":"2019-07-22T23:45:00Z","tags":["security","app-authorization","debug"],"pid":1,"message":"authorizing access to \"canvas\""}
kibana_1         | 2019-07-22T23:45:00.661096300Z {"type":"log","@timestamp":"2019-07-22T23:45:00Z","tags":["security","app-authorization","debug"],"pid":1,"message":"authorized for \"canvas\""}
kibana_1         | 2019-07-22T23:45:01.053654100Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/bundles/app/canvas/bootstrap.js"}
kibana_1         | 2019-07-22T23:45:01.090128200Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","screenshots","browser","debug"],"pid":1,"message":"Refused to execute inline script because it violates the following Content Security Policy directive: \"script-src 'unsafe-eval' 'nonce-4GdBjBbClwgD/+tV'\". Either the 'unsafe-inline' keyword, a hash ('sha256-SHHSeLc0bp6xt4BoVVyUy+3IbVqp3ujLaR+s+kSP5UI='), or a nonce ('nonce-...') is required to enable inline execution.\n"}
kibana_1         | 2019-07-22T23:45:01.236925000Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"No custom headers for data:image/svg+xml;base64,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"}
kibana_1         | 2019-07-22T23:45:01.238089900Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/dlls/vendors.style.dll.css"}
kibana_1         | 2019-07-22T23:45:01.239234100Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/node_modules/@elastic/eui/dist/eui_theme_light.css"}
kibana_1         | 2019-07-22T23:45:01.239968700Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/node_modules/@kbn/ui-framework/dist/kui_light.css"}
kibana_1         | 2019-07-22T23:45:01.247383700Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/bundles/light_theme.style.css"}
kibana_1         | 2019-07-22T23:45:01.248172200Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/bundles/commons.style.css"}
kibana_1         | 2019-07-22T23:45:01.250726600Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/bundles/canvas.style.css"}
kibana_1         | 2019-07-22T23:45:01.253292700Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/vega/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.254094000Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/timelion/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.255911200Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/tile_map/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.256640700Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/tagcloud/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.257289400Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/table_vis/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.258030500Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/region_map/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.258722300Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/metrics/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.261139900Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/metric_vis/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.291757700Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/markdown_vis/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.297789400Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/kibana/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.299836900Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/inspector_views/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.301878500Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/input_control_vis/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.303092600Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/data/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.304571100Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/console/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.305857800Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/upgrade_assistant/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.308549000Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/cross_cluster_replication/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.309830600Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/remote_clusters/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.310981300Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/rollup/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.334004200Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/infra/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.336630200Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/index_lifecycle_management/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.342259800Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/index_management/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.348445100Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/license_management/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.349981500Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/canvas/style/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.350721200Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/maps/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.351373700Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/code/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.352018900Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/apm/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.352632900Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/watcher/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.353268700Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/ml/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.353876000Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/searchprofiler/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.355555700Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/security/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.356161000Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/spaces/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.356787400Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/monitoring/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.399561800Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/css/plugins/graph/index.light.css"}
kibana_1         | 2019-07-22T23:45:01.401583000Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/built_assets/dlls/vendors.bundle.dll.js"}
kibana_1         | 2019-07-22T23:45:01.405837200Z {"type":"log","@timestamp":"2019-07-22T23:45:01Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"waitForSelector .application"}
kibana_1         | 2019-07-22T23:45:02.036120100Z {"type":"log","@timestamp":"2019-07-22T23:45:02Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/ui/fonts/inter_ui/Inter-UI-Regular.woff2"}
kibana_1         | 2019-07-22T23:45:05.441659500Z {"type":"log","@timestamp":"2019-07-22T23:45:05Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/bundles/commons.bundle.js"}
kibana_1         | 2019-07-22T23:45:06.134419200Z {"type":"log","@timestamp":"2019-07-22T23:45:06Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/bundles/canvas.bundle.js"}
kibana_1         | 2019-07-22T23:45:09.183447500Z {"type":"log","@timestamp":"2019-07-22T23:45:09Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/translations/en.json"}
kibana_1         | 2019-07-22T23:45:11.548073300Z {"type":"log","@timestamp":"2019-07-22T23:45:11Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/api/security/v1/me"}
kibana_1         | 2019-07-22T23:45:11.554199300Z {"type":"log","@timestamp":"2019-07-22T23:45:11Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/api/spaces/space"}
kibana_1         | 2019-07-22T23:45:11.555836000Z {"type":"log","@timestamp":"2019-07-22T23:45:11Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/api/canvas/workpad/workpad-6ea6dc46-a7ad-4275-87c6-7a58669160b2"}
kibana_1         | 2019-07-22T23:45:11.907857300Z {"type":"log","@timestamp":"2019-07-22T23:45:11Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/ui/fonts/inter_ui/Inter-UI-Medium.woff2"}
kibana_1         | 2019-07-22T23:45:12.095675400Z {"type":"log","@timestamp":"2019-07-22T23:45:12Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"waitForSelector .application resolved"}
kibana_1         | 2019-07-22T23:45:12.096174500Z {"type":"log","@timestamp":"2019-07-22T23:45:12Z","tags":["reporting","screenshots","debug"],"pid":1,"message":"injecting custom css"}
kibana_1         | 2019-07-22T23:45:12.154743200Z {"type":"log","@timestamp":"2019-07-22T23:45:12Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/api/xpack/v1/info"}
kibana_1         | 2019-07-22T23:45:12.209659000Z {"type":"log","@timestamp":"2019-07-22T23:45:12Z","tags":["reporting","screenshots","debug"],"pid":1,"message":"waiting for elements or items count attribute; or not found to interrupt"}
kibana_1         | 2019-07-22T23:45:12.213309800Z {"type":"log","@timestamp":"2019-07-22T23:45:12Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"waitForSelector [data-shared-item],[data-shared-items-count]"}
kibana_1         | 2019-07-22T23:45:12.214944500Z {"type":"log","@timestamp":"2019-07-22T23:45:12Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"waitForSelector [data-test-subj=\"euiToastHeader\"]"}
kibana_1         | 2019-07-22T23:45:12.356794300Z {"type":"log","@timestamp":"2019-07-22T23:45:12Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/api/canvas/workpad-structures/workpad-6ea6dc46-a7ad-4275-87c6-7a58669160b2"}
kibana_1         | 2019-07-22T23:45:12.363324100Z {"type":"log","@timestamp":"2019-07-22T23:45:12Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/api/interpreter/fns"}
kibana_1         | 2019-07-22T23:45:12.531501900Z {"type":"log","@timestamp":"2019-07-22T23:45:12Z","tags":["reporting","screenshots","browser","debug"],"pid":1,"message":"JSHandle@error"}
kibana_1         | 2019-07-22T23:45:12.564176200Z {"type":"log","@timestamp":"2019-07-22T23:45:12Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/api/interpreter/fns"}
kibana_1         | 2019-07-22T23:45:12.739177100Z {"type":"log","@timestamp":"2019-07-22T23:45:12Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/api/interpreter/fns"}
kibana_1         | 2019-07-22T23:46:10.915907700Z {"type":"log","@timestamp":"2019-07-22T23:46:10Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"Using custom headers for https://web:8080/kibana/api/telemetry/v2/clusters/_stats"}
kibana_1         | 2019-07-22T23:46:11.961157700Z {"type":"log","@timestamp":"2019-07-22T23:46:11Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"No custom headers for https://telemetry.elastic.co/xpack/v2/send"}
kibana_1         | 2019-07-22T23:46:12.212689800Z {"type":"log","@timestamp":"2019-07-22T23:46:12Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","debug"],"pid":1,"message":"No custom headers for https://telemetry.elastic.co/xpack/v2/send"}
kibana_1         | 2019-07-22T23:46:59.849035500Z {"type":"log","@timestamp":"2019-07-22T23:46:59Z","tags":["reporting","esqueue","worker","warn"],"pid":1,"message":"jyf1a2ni0001ee7ffbbixfya - Timeout processing job jyf1bti00001ee7ffb44r92u"}
kibana_1         | 2019-07-22T23:46:59.849096400Z {"type":"log","@timestamp":"2019-07-22T23:46:59Z","tags":["reporting","esqueue","worker","warn"],"pid":1,"message":"jyf1a2ni0001ee7ffbbixfya - Timeout on job jyf1bti00001ee7ffb44r92u"}
kibana_1         | 2019-07-22T23:46:59.854987600Z {"type":"log","@timestamp":"2019-07-22T23:46:59Z","tags":["reporting","queue","worker","debug"],"pid":1,"message":"Job timeout exceeded: (jyf1bti00001ee7ffb44r92u)"}
kibana_1         | 2019-07-22T23:46:59.864709000Z {"type":"log","@timestamp":"2019-07-22T23:46:59Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","error"],"pid":1,"message":"waitForSelector [data-shared-item],[data-shared-items-count] failed on https://web:8080/kibana/app/canvas#/export/workpad/pdf/workpad-6ea6dc46-a7ad-4275-87c6-7a58669160b2/page/1?forceNow=2019-07-22T23:42:20.950Z"}

Therefore, it could be a problem with the expected data-shared-item attributes on the visualization
@tsullivan
Copy link
Member Author

2019-07-22T23:46:59.864709000Z {"type":"log","@timestamp":"2019-07-22T23:46:59Z","tags":["reporting","browser-driver","chromium-driver-factory","headless-chromium-driver","error"],"pid":1,"message":"waitForSelector [data-shared-item],[data-shared-items-count] failed on https://web:8080/kibana/app/canvas#/export/workpad/pdf/workpad-6ea6dc46-a7ad-4275-87c6-7a58669160b2/page/1?forceNow=2019-07-22T23:42:20.950Z"}

When I load that URL in my browser, I see this:
image

It has just enough stuff on the page to make the Reporting browser think it is on the right place, and it's not seeing any toast error that would cause a meaningful failure.

The workpad loads OK when I navigate to it from the workpad loader.

This probably explains something I didn't understand in the logs:
2019-07-22T23:45:12.531501900Z {"type":"log","@timestamp":"2019-07-22T23:45:12Z","tags":["reporting","screenshots","browser","debug"],"pid":1,"message":"JSHandle@error"}

Initially, when I saw that line I mistaked it for the: Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'unsafe-eval' 'nonce-

@tsullivan
Copy link
Member Author

The logs are correct in saying the data-shared-item data on the page could not be found:
image

@tsullivan
Copy link
Member Author

cc @elastic/kibana-canvas

@clintandrewhall clintandrewhall added bug Fixes for quality problems that affect the customer experience (Deprecated) Feature:Reporting Use Reporting:Screenshot, Reporting:CSV, or Reporting:Framework instead impact:high Addressing this issue will have a high level of impact on the quality/strength of our product. loe:needs-research This issue requires some research before it can be worked on or estimated Team:Presentation Presentation Team for Dashboard, Input Controls, and Canvas v7.2.0 labels Jul 23, 2019
@tsullivan
Copy link
Member Author

I've seen when running 7.2.0 from source, the error shown as the failure reason is different. When running in source, Reporting shows the error message found in the browser JS console and gave that as the failure reason.

When running a build (Docker, with Kibana behind a proxy), I get a meaningless "Max attempts" error

@tsullivan
Copy link
Member Author

7.2.0-specific bug. Closing via #41298

@Eniqmatic
Copy link

Hi Tim,

Can you confirm this issue is now resolved? I'm stuck on 7.2 with none of my PDF reports working and awaiting the fix for this desperately.

Thanks

@tsullivan
Copy link
Member Author

Hi @Eniqmatic #41298 is targeting 7.2.1, which is the next patch coming up in the 7.2 minor. We don't announce release dates, but it'll be coming soon.

@Eniqmatic
Copy link

Hi Tim,

I don't see this issue resolved in the change log for 7.3, would I assume it is not yet fixed in that version?

Thanks

@shaunmcgough
Copy link

@Eniqmatic it likely is not fixed, and we're tracking a number of issues around PDFs in Kibana

#39418
#41405
#39418

We suspect that this is a combination effort and that some PDF functionality will be impacted in 7.3.

@tsullivan
Copy link
Member Author

tsullivan commented Aug 1, 2019 •
edited
Loading

The release notes don't mention this as a resolved Reporting issue. The issue Reporting issue happened because Canvas was crashing when rendering its export view: #41298

The export view that I looked up to find the page crash can be found in the debug logs of Kibana. Search for opening url. For example:

{"type":"log","@timestamp":"2019-08-01T20:57:40Z","tags":["reporting","screenshots","debug"],"pid":1,"message":"opening https://web:8080/kibana/app/canvas#/export/workpad/pdf/workpad-cada9628-a635-4e69-a63d- e7955acfdbfc/page/6?forceNow=2019-08-01T20%3A55%3A38.395Z"}

We're working on making this kind of message more evident in the logs, since it was necessary to try to run that URL to find that the Canvas page was crashing. And we're working on the other stability and performance issues that Shaun listed

@tsullivan
Copy link
Member Author

Also, my understanding is the Canvas fix should be listed in the release notes for 7.2.1: https://www.elastic.co/guide/en/kibana/7.2/release-notes-7.2.1.html

I'll check if this was an oversight

@tsullivan tsullivan mentioned this issue Aug 1, 2019
Closed
@Eniqmatic
Copy link

Thanks Shaun and Tim. Hopefully this is implemented in 7.2.1, this is killing our reports at the moment and we are having to run a bunch of things manually for many many weeks now.

@MarianMM
Copy link

MarianMM commented Aug 2, 2019

@tsullivan, Thank you for looking into this. Please let us know if this is fixed in 7.2.1. Thank you for your confirmation.

@tsullivan
Copy link
Member Author

tsullivan commented Aug 2, 2019 •
edited
Loading

@MarianMM confirmed.

The fix in Canvas closes this issue because Canvas no longer crashes when Reporting scans the page for PDF.

If customers are still having problems with any part of Reporting in any other version, please turn on debug logs in Kibana and look for the parts that show what the Reporting headless browser is doing on the server side of Kibana. You'll find:

  • Anything on the page that wasn't working (JS console warnings and errors)
  • What was happening when/if the job timed out: was it trying to download something or trying to find something on the page
  • Error response messages from Elasticsearch (You wouldn't need debug-level logs turned on to see this kind of error)

What's always harder to find and detect are environmental problem with Reporting: not able to connect to Kibana webserver due to firewalling, not able to log in due to invalid auth cache, trying to open a saved object but getting a 404, not enough RAM or CPU on the machine for Chromium, etc.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
bug Fixes for quality problems that affect the customer experience (Deprecated) Feature:Reporting Use Reporting:Screenshot, Reporting:CSV, or Reporting:Framework instead Feature:Canvas impact:high Addressing this issue will have a high level of impact on the quality/strength of our product. loe:needs-research This issue requires some research before it can be worked on or estimated Team:Presentation Presentation Team for Dashboard, Input Controls, and Canvas v7.2.0
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
6 participants
@clintandrewhall @tsullivan @marius-dr @shaunmcgough @Eniqmatic @MarianMM