[Cases] Assign users to a case #134160
Labels
Feature:Cases
Cases feature
Team:ResponseOps
Label for the ResponseOps team (formerly the Cases and Alerting teams)
v8.5.0
Summary
Users should be able to assign multiple users to a case. Specifically:
To reference a user, Cases will keep the unique user profile ID in the case saved object. No other information will be kept. The reason is that user profile values (display name, email, first name, avatar, etc) can change frequently. On the single case view page, we need to fetch all user profiles of all assignees. For all cases view page (cases table) we need to fetch all assignees of all cases displayed in the table so we can show the avatars in the assignee column of the table.
Acceptance criteria:
Tasks:
create
API to be able to optionally add assignees to a case ([ResponseOps][Cases] Add assignee field and filtering #137532).update
API to be able to update (add/remove) multiple assignees ([ResponseOps][Cases] Add assignee field and filtering #137532).find
API to support filtering by assignees ([ResponseOps][Cases] Add assignee field and filtering #137532).The text was updated successfully, but these errors were encountered: