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[Self-Managed]: Installed fleet server fails to sync with Add agent flyout and Add agent flyout still shows to install Fleet Server. #131590

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amolnater-qasource opened this issue May 5, 2022 · 11 comments · Fixed by #133197 or #135734
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bug Fixes for quality problems that affect the customer experience impact:high Addressing this issue will have a high level of impact on the quality/strength of our product. QA:Validated Issue has been validated by QA Team:Fleet Team label for Observability Data Collection Fleet team

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@amolnater-qasource
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Kibana version: 8.3 Snapshot Kibana self-managed environment

Host OS and Browser version: Windows, All

Build details:

VERSION: 8.3.0 Snapshot self-managed
BUILD: 52512
COMMIT: df225b213b188c81888141cee2ec191424fc0649

Preconditions:

  1. 8.3 Snapshot Kibana self-managed environment should be available.

Steps to reproduce:

  1. On fresh Kibana setup navigate to Fleet tab.
  2. Observe new Add Fleet Server layout.
  3. Install a new agent using Advanced>Quickstart mode.
  4. Observe Continue enrolling Elastic Agent button.
  5. Click this button and observe user is navigated to Add agent flyout.
  6. Under Add agent flyout it again shows Add Fleet Server.

Expected Result:
Installed fleet server should sync with Add agent flyout and Add agent flyout should show agent installation steps.

Screen Recording:

10.0.6.93.-.Remote.Desktop.Connection.2022-05-05.11-13-45.mp4
@amolnater-qasource amolnater-qasource added bug Fixes for quality problems that affect the customer experience impact:high Addressing this issue will have a high level of impact on the quality/strength of our product. Team:Fleet Team label for Observability Data Collection Fleet team labels May 5, 2022
@elasticmachine
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Pinging @elastic/fleet (Team:Fleet)

@amolnater-qasource
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@manishgupta-qasource Please review.

@manishgupta-qasource
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Secondary review for this ticket is Done

@jen-huang
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@criamico This is probably the same refresh issue as some of the other reported bugs.

@amolnater-qasource
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Hi @criamico
We have revalidated this issue on latest 8.3 BC-6 self-managed environment and found it still reproducible.

  • Installed fleet server fails to sync with Add agent flyout and Add agent flyout still shows to install Fleet Server.

Build details:
BUILD: 53487
COMMIT: b6dbc77
Artifact Link: https://staging.elastic.co/8.3.0-1a40c227/summary-8.3.0.html

Screen Recording:

10.0.6.160.-.Remote.Desktop.Connection.2022-06-22.12-17-06.mp4

Hence we are re-opening this issue.
Thanks

@jen-huang jen-huang added QA:Needs Validation Issue needs to be validated by QA and removed QA:Ready for Testing Code is merged and ready for QA to validate labels Jun 30, 2022
@jen-huang
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@criamico I am seeing the same issue locally. This is a critical onboarding UX, let's prioritize a fix and get it in the next 8.3 patch.

cc @kpollich

@amolnater-qasource
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Hi @criamico
We have revalidated this issue on latest 8.4 Snapshot and found it fixed.

  • Installed fleet server syncs with Add agent flyout
  • Add agent flyout also shows agent installation command.

Build details:
8.4 Snapshot
BUILD: 54378
COMMIT: 17a2bcc

Screen Recording:

10.0.6.249.-.Remote.Desktop.Connection.2022-07-12.16-24-34.mp4
10.0.6.249.-.Remote.Desktop.Connection.2022-07-12.16-25-23.mp4

Hence marking this QA:Validated.
Thanks

@amolnater-qasource amolnater-qasource added QA:Validated Issue has been validated by QA and removed QA:Needs Validation Issue needs to be validated by QA labels Jul 12, 2022
@jen-huang
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@amolnater-qasource Could you also validate this in 8.3.2?

@amolnater-qasource
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Hi @jen-huang
We have revalidated this issue on latest 8.3.2 released Kibana and found it fixed.

  • Installed fleet server syncs with Add agent flyout.
  • When fleet server is offline and then back Healthy even then it syncs well with the Fleet UI.

Build details:
VERSION: 8.3.2
BUILD: 53596
COMMIT: 12341eb

Screen Recording:

10.0.6.115.-.Remote.Desktop.Connection.2022-07-13.14-01-08.mp4
10.0.6.115.-.Remote.Desktop.Connection.2022-07-13.14-01-40.mp4
10.0.6.115.-.Remote.Desktop.Connection.2022-07-13.14-06-36.mp4

Please let us know if anything else is required from our end.
Thanks

@jen-huang
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Thanks Amol!!

@amolnater-qasource
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Bug Conversion

Thanks!

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Labels
bug Fixes for quality problems that affect the customer experience impact:high Addressing this issue will have a high level of impact on the quality/strength of our product. QA:Validated Issue has been validated by QA Team:Fleet Team label for Observability Data Collection Fleet team
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