Merge branch 'actions-servicenow-case-connector-usage-fix' of github.…

…com:YulNaumenko/kibana into actions-servicenow-case-connector-usage-fix
elastic · Jul 14, 2020 · 4248bab · 4248bab
2 parents 6632c1c + 41881d3
commit 4248bab
Showing 1 changed file with 8 additions and 8 deletions.
diff --git a/docs/user/alerting/action-types/servicenow.asciidoc b/docs/user/alerting/action-types/servicenow.asciidoc
@@ -2,7 +2,7 @@
 [[servicenow-action-type]]
 === ServiceNow action
 
-ServiceNow action type using https://developer.servicenow.com/app.do#!/rest_api_doc?v=orlando&id=c_TableAPI[V2 Table API] to create ServiceNow incidents.
+The ServiceNow action type uses the https://developer.servicenow.com/app.do#!/rest_api_doc?v=orlando&id=c_TableAPI[V2 Table API] to create ServiceNow incidents.
 
 [float]
 [[servicenow-connector-configuration]]
@@ -59,14 +59,14 @@ Password::  Password for HTTP Basic authentication.
 
 ServiceNow actions have the following configuration properties:
 
-Urgency::              The extent to which the incident's resolution can bear delay.
-Severity::             The severity value of the incident.
-Impact::               The effect an incident has on business. Can be measured by number of users affected or by the criticality of the business system in question.
-Short description::    A short text field to describe the incident. The book icon will search the knowledge base using the contents of the short description. 
-Description::          The details about the incident issue in question.
-Additional comments::  The additional instructions or other information meant for the client, and any work notes or steps shoudl be taken to troubleshoot the issue.
+Urgency::              The extent to which the incident resolution can delay.
+Severity::             The severity of the incident.
+Impact::               The effect an incident has on business. Can be measured by the number of affected users or by how critical it is to the business in question.
+Short description::    A short description of the incident, used for searching the contents of the knowledge base. 
+Description::          The details about the incident.
+Additional comments::  Additional information for the client, such as how to troubleshoot the issue.
 
 [[configuring-servicenow]]
 ==== Configuring and testing ServiceNow
 
-ServiceNow offers free https://developer.servicenow.com/dev.do#!/guides/madrid/now-platform/pdi-guide/obtaining-a-pdi[Personal Developer Instances], which can be used to test creating of the incidents.
+ServiceNow offers free https://developer.servicenow.com/dev.do#!/guides/madrid/now-platform/pdi-guide/obtaining-a-pdi[Personal Developer Instances], which you can use to test incidents.