[DOCS] Clarify subscription requirements #58958
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lcawl
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:Security/License
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Pinging @elastic/es-security (:Security/License) |
| @@ -16,16 +16,14 @@ This API enables you to check the status of your trial license. | |||
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| ==== Description | |||
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| If you want to try the features that are included in a platinum license, you can | |||
| start a 30-day trial. | |||
| If you want to try all the subscription features, you can start a 30-day trial. | |||
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I'm not sure that subscription features is fully clear. Users may wonder which subscription it refers to, since we have multiple.
What about existing features instead?
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This is the recommended term in our style guide, but I'll double-check. @chandlergibb does this seem like the appropriate usage to you?
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@lcawl @bytebilly subscription features seems clear enough, if we're referring to Gold/Platinum/Enterprise collectively (Basic isn't a subscription).
| NOTE: You are allowed to initiate a trial only if your cluster has not | ||
| already activated a trial for the current major product version. For example, if | ||
| you have already activated a trial for v6.0, you cannot start a new trial until | ||
| v7.0. You can, however, contact `[email protected]` to request an extended trial. |
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We have a specific page where customers can automatically apply for a trial extension: https://www.elastic.co/trialextension
The page has some wording that needs to be fixed, but we're trying to standardize the process to request a trial extension and it may be better to point them to this page.
What do you think?
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Great, I'll add that URL to our list of shared links and use it here, thanks!
| @@ -16,19 +16,17 @@ This API starts a 30-day trial license. | |||
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| ==== Description | |||
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| The `start trial` API enables you to upgrade from a basic license to a 30-day | |||
| trial license, which gives access to the platinum features. | |||
| The `start trial` API enables you to upgrade from Basic to a 30-day trial, which | |||
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Do we mention Basic elsewhere before this point? Since it is the default, users may not even know that they are running a basic license.
What about to obtain a 30-day trial, or something along those lines?
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Good point. I thought maybe it was implying you couldn't use this API if you had a Gold+ subscription installed, but I agree it's better to simplify this paragraph.
| The `start trial` API enables you to upgrade from a basic license to a 30-day | ||
| trial license, which gives access to the platinum features. | ||
| The `start trial` API enables you to upgrade from Basic to a 30-day trial, which | ||
| gives access to all subscription features. |
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Same as before, what about existing features?
Related: elastic/kibana#70636
Depends on: elastic/docs#1886
This PR fixes the documentation that implies a trial licence maps to a platinum subscription. It also improves some licence-related text to align with the style guide and generally tries to avoid stating which licenses are required for specific features in the docs.
Preview
https://elasticsearch_58958.docs-preview.app.elstc.co/diff