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Allow team admins to view and action on currently active tasks #8607

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lpciferri opened this issue Jan 10, 2019 · 3 comments
Closed

Allow team admins to view and action on currently active tasks #8607

lpciferri opened this issue Jan 10, 2019 · 3 comments
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@lowellrex
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Feature: co-located Feature: generic-queue Feature: queue-table-view Product: caseflow-queue Team: Foxtrot 🦊

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@lpciferri
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lpciferri commented Jan 10, 2019 •
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Team admins (like branch chiefs, e.g. Rolandus) need to be able to reassign cases from one of their team members to another. So, when they click into a Case details page for a case assigned to one of their users, they need to see the currently active tasks assigned to their team/people in their team (even if it is not assigned to them) and be able to reassign them.

AC

  • When team admins view Case details page, tasks assigned to their team or people in their team populate in the Currently Active Tasks component
  • Team admins can reassign tasks from one person on their team to another using the Actions drop down

Open questions

  • I don't think team admins need to be able to place the task on hold
  • They likely will want to be able to complete tasks
@lowellrex
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Related to #7999

@lowellrex lowellrex removed their assignment Jan 10, 2019
@lowellrex lowellrex mentioned this issue Jan 14, 2019
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@lowellrex
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One route to explore with this ticket is determining if it would be easy to make ColocatedTask inherit from GenericTask which would give us this ability for free. I abandoned an effort to do just that two months back (#8005).

@lowellrex
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SMALL. Don't bother investigating whether we can inherit from GenericTask. We should be able to do this by simply using the task_is_assigned_to_user_within_organiztaion ? Task method

@lowellrex lowellrex self-assigned this Feb 8, 2019
@lowellrex lowellrex mentioned this issue Feb 8, 2019
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@ghost ghost added the In-Progress label Feb 8, 2019
@ghost ghost removed the In-Progress label Feb 13, 2019
va-bot pushed a commit that referenced this issue Feb 13, 2019
@lowellrex
Allow admins to reassign ColocatedTasks (#9315)
63b01bf 
Resolves #8607. This change adds the option for administrators of the `Colocated` team to re-assign `ColocatedTask`s to that are assigned to members of the `Colocated` team to other members of the `Colocated` team.


Before | After
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![image](https://user-images.githubusercontent.com/32683958/52638320-bd2c8500-2e9f-11e9-9294-77b38a0430fb.png) | ![image](https://user-images.githubusercontent.com/32683958/52638283-a5550100-2e9f-11e9-86d8-f506dcc09d9e.png)
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Feature: co-located Feature: generic-queue Feature: queue-table-view Product: caseflow-queue Team: Foxtrot 🦊
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@lpciferri @lowellrex