CAVC Remand Design and Research: Phase 7 (Judge checkout flows)

[mbaenatan]

User story

[Need to write out user stories based on previous functionality already built out in Caseflow]
All the same existing attorney, judge, and dispatch checkout flows, however, CAVC orders always have top priority so these must be prioritized for action above regular decisions, but not above AOD cases.

Problem statement

The CAVC system and BVA systems don't speak with one another which creates a heavy reliance on manual processing. When CAVC has completed a court order, the system triggers an email to be sent to a Litigation Support user's inbox. From there, the manual processing begins which includes:

• Having to navigate the CAVC website to find the court order, review the details, and download pertinent documents

• Then the Litigation Support user must locate the appeals decision the court order is associated with and work off that accordingly

What is out of scope?

Background/context

What are the unknowns?

For research tickets only: What questions do we hope to answer? What are our learning goals?

For writing tickets only: Writing guidance, if possible, such as voice and tone desired, relevant styleguides, and who the approvers should be.

Existing design and content

Success criteria

Technical/logistical constraints (if known)