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A Twilio Serverless Function that emails Voice Intelligence Conversation Summaries using SendGrid

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danohn/vi-conversation-summary-email

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Voice Intelligence Converstaion Summary Email

A Twilio Serverless Function that emails Voice Intelligence Conversation Summaries using SendGrid.

Requirements

  • A Twilo account configured with Voice Intelligence that has the Conversation Summary Language Operator enabled
  • A Sendgrid account and Sendgrid API Key that allows sending email
  • Twilio CLI installed
  • Twilio Serverless Toolkit installed

Installation

  1. git clone https://github.com/danohn/vi-conversation-summary-email.git
  2. cd vi-conversation-summary-email
  3. mv .env.example .env
  4. nano .env (replace placeholders with real values)
  5. twilio serverless:deploy

Usage

Once the serverless function has been deployed, copy the callback function URL e.g. https://vi-conversation-summary-email-1234-dev.twil.io/callback and set it as the Webhook under Twilio Console > Voice Intelligence > Services > Service > Webhooks.

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A Twilio Serverless Function that emails Voice Intelligence Conversation Summaries using SendGrid

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