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Microsoft support page needs improvement #12

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ways2read opened this issue Aug 14, 2024 · 8 comments
Open

Microsoft support page needs improvement #12

ways2read opened this issue Aug 14, 2024 · 8 comments

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@ways2read
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ways2read commented Aug 14, 2024

eDAD tracking ticket for this issue is Accessibility 228269 and possibly updated to Accessibility 228601

Math AutoCorrect in Word has many codes for creating math expressions from the keyboard but looking these up is challenging. One of the few places to find the codes is in a table on the page Linear format equations using UnicodeMath and LaTeX in Word.

Areas for improvement:

  • The table is difficult to locate within the page and would benefit from being included on a simpler page with a helpful URL.
  • The table could be more usefully organized to help find the code you are looking for.
  • Many of the images in the table have the unhelpful alt text "Mathematical symbol".
@ways2read
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One example of organizing the shortcodes is at List of LaTeX mathematical symbols as references in #11.

Alternatively/additionally, the codes could be organized in the order in which they are typically learned.

A fairly small number of symbols are frequently used. To learn more take a look at Improving Usability of Math Editors (link to Word document).

@ways2read
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ways2read commented Aug 14, 2024

A Word document with the symbols and codes is in draft at Short codes for Office Math Autocorrect (link to Word document).

@MurrayIII
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Adding the math autocomplete facility helps a lot since you don't need to know (or type) the complete control words. Tye it out by typing in https://murrayiii.github.io/UnicodeMathML/playground/. This facility is implemented in the Microsoft Office math facility in RichEdit and could be integrated into Word

@jkhurdan
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In github, there is an optional tab you can enable call discussions. Would it be a bad idea if we separated out items like this into the discussion section? That section opperates like a threaded forum that people can continue to contribute to, and it would leave the issues section as true issues/bugs/feature requests.

@brichwin
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brichwin commented Aug 19, 2024 via email

@jkhurdan
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I verified this issue. Our group is looking for the MS team to improve the documentation available for codes needed to write various expressions. We understand there may be an auto-complete option but with out knowing the first few letters of the syntax this has proven to have varying degrees of reliability. Some suggestions on how to organize this information was to do so by subject area (i.e Algebra, Geometry, etc) and ensuring someone could use a Ctrl F (find function) to find it via text displayed on the screen associated with the element.

@jenmarsala
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  1. I agree that the autocorrect codes table was difficult to find on the website Linear format equations using UnicodeMath and LaTeX in Word; I did not expect to find the autocorrect codes under the heading, "Automatically convert expressions to professional format." I agree that these codes should ideally placed in a simpler page. A temporary adjustment/improvement could be to move the table to a new heading on this page such as "List of Unicode autocorrect codes" - or even to include the table of autocorrect codes within the heading on "UnicodeMath Editing Examples" as I believe that is a more suitable location given the current heading structure.
  2. I believe that tables should also include the common name for the symbol. For example, the line with the union symbol could include the union symbol, ∪, the autocorrect code /cup, and the word "union" in another column.
  3. It would also be good to let users know that the autocorrect codes can be found within Microsoft Word within the Equation Toolbar, by expanding the Conversions menu to view Equations Options, selecting "Math AutoCorrect" and exploring the table listed there.

@brichwin brichwin changed the title Microsoft support page on needs improvement Microsoft support page needs improvement Oct 29, 2024
@ways2read
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Response from eDAD:

Thank you for letting us know about this issue. We have reviewed it with the team working on Word, and it has been logged in their bug tracking system. The Word team reviews their list of issues regularly and takes action on them based on the priority and other work items on the list. Since there is no immediate action for eDAD, and the issue is in the Word teams’ backlog of issues to work on, we are closing this ticket. If you want to check the status at any point of time, please do contact us, and we will assist you.

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