Keine Verbindung zum Server

[NixAlsVerdruss]

Avoid duplicates

• Bug is not mentioned in the FAQ
• Bug is specific for Android only, for general issues / questions that apply to iOS and Android please raise them in the documentation repository
• Bug is not already reported in another issue

Describe the bug

Expected behaviour

Steps to reproduce the issue

Technical details

• Mobile device: Samsung Galaxy S8
• Android version: 9

Possible Fix

Additional context

[DE-Max-42]

@NixAlsVerdruss

Hey, but I don't think anyone can help with your "bug".
Can you provide a little more information about the "bug"?

Maybe you can explain how you can reproduce the error.

Did you have a working internet connection, do you use a VPN etc.?

[NixAlsVerdruss]

I start the app by doubleclicking it. The immediately the error window pops up. Obviously the app does not get the appropriate connection to its server. DE_Max_42 <[email protected]> schrieb am Do., 6. Aug. 2020, 20:25:

…

@NixAlsVerdruss <https://github.com/NixAlsVerdruss> Hey, but I don't think anyone can help with your "bug". Can you provide a little more information about the "bug"? Maybe you can explain how you can reproduce the error. Did you have a working internet connection, do you use a VPN etc.? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#983 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AQQZ3QUEAXHAODPEJIVCVP3R7LYTFANCNFSM4PWUMZKQ> .

[DE-Max-42]

@NixAlsVerdruss
It may seem a bit stupid of me, but do you have an active internet connection?
(have you turned on wifi / mobile data?)
can you access this web page svc90.main.px.t-online.de and see a white empty page or do you see an error message like this? :

if you can see a white page, your connection to the Corona-Warn-App servers works, and the problem is something else. But it may be that the problem is not necessarily with the app, but with your internet connection.

[MikeMcC399]

Normally the Corona Warn App V1.1.1 shows the status
"KEINE INTERNETVERBINDUNG" at the top of the screen if there is no Internet connection available when the app is opened.

I can't find any string "Keine Verbindung zum Server" in
https://github.com/corona-warn-app/cwa-app-android/blob/dev/Corona-Warn-App/src/main/res/values-de/strings.xml
so I don't know where this error message might be coming from.

[NixAlsVerdruss]

Yes, I am connected to internet all the time. Wifi-connection is working. Mobile data are working too. At least that's what all those funny little symbols tell me. The address you sent me shows a white empty page. Normally my browsers reach every web page. But I cannot say if there are some secret barriers. I got AdGuard to filter advertises, but put the CoronaApp on the whitelist ( exceptionlist, apps which aren't filtered), later even deactivated AdGuard. Nope. CoronaApp always shows the same error at the beginning (no connection to server, reason 2001, I saw ). I want to keep AdGuard anyway, as it is useful. There are no conflicts with any other apps up to now. Best regards, Ingrid DE_Max_42 <[email protected]> schrieb am Do., 6. Aug. 2020, 21:00:

…

@NixAlsVerdruss <https://github.com/NixAlsVerdruss> It may seem a bit stupid of me, but do you have an active internet connection? (have you turned on wifi / mobile data?) can you access this web page svc90.main.px.t-online.de and see a white empty page or do you see an error message like this? : [image: image] <https://user-images.githubusercontent.com/55098805/89570012-d9f01180-d825-11ea-831f-3ac573e8aafe.png> if you can see a white page, your connection to the Corona-Warn-App servers works, and the problem is something else. But it may be that the problem is not necessarily with the app, but with your internet connection. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#983 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AQQZ3QQXBLZPCJBHTIFPBDLR7L4U5ANCNFSM4PWUMZKQ> .

[gagamail]

CoronaApp always shows the same error at the beginning (no connection to server, reason 2001, I saw ).

@NixAlsVerdruss It is the same error than this one #968 ?

[NixAlsVerdruss]

Maybe? gagamail <[email protected]> schrieb am Fr., 7. Aug. 2020, 08:25:

…

CoronaApp always shows the same error at the beginning (no connection to server, reason 2001, I saw ). @NixAlsVerdruss <https://github.com/NixAlsVerdruss> It is the same error than this one #968 <#968> ? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#983 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AQQZ3QRJWXBL2S23ASOPU63R7OM4VANCNFSM4PWUMZKQ> .

[NixAlsVerdruss]

I send the screenshots. Today I tried again. When trying to activate the warning the error occurs. No filters, no restrictions, WiFi is online, 4G too. gagamail <[email protected]> schrieb am Fr., 7. Aug. 2020, 08:25:

…

CoronaApp always shows the same error at the beginning (no connection to server, reason 2001, I saw ). @NixAlsVerdruss <https://github.com/NixAlsVerdruss> It is the same error than this one #968 <#968> ? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#983 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AQQZ3QRJWXBL2S23ASOPU63R7OM4VANCNFSM4PWUMZKQ> .

[SonaliDK]

Hi @NixAlsVerdruss ,

Thank you for reporting this issue. As mentioned by @gagamail, this error has been addressed via #968 . Our team is working on it. Therefore, I will close this issue as duplicate and you can follow the issue #968 for further updates.

Best regards,
SD
Corona Warn-App Open Source Team