ticket-master

Deployed app at http://www.getticketmaster.info

A complete solution for Ticket Tracking and Managing.

Ticket tracking application designed for NOC and Production support facilities. Allows to create /update tickets also put comments.

Allows you to:

1. Create/Update/Delete Tickets

2. Search tickets

3. Add Comments to tickets

4. Add Groups

5. Assign tickets to Groups or individuals

6. Reassign tickets

7. Add hosts ( fqdn or ip address)

8. AUTOMATICALLY Pings hosts

9. Show "assigned to me"

10. Show "assigned to my group/team"

11. Has User profiles cabinets !!!

12. Async search in mongoDB